What are the responsibilities and job description for the Concierge (Front Desk) position at milk + honey?
Job Details
Description
Are you someone who performs intentional acts of kindness with the purpose of making the world a better place through in-person connection and intention!? If you answered yes, submit your application to learn more about the Concierge role and what it takes to be a milk honey Daymaker!
Position Overview:
As a Concierge, you help create energy and excitement about the milk honey brand. Whether it’s providing an exceptional experience that fosters wellness or assisting with product knowledge, you will be responsible for elevating the Guest experience. Every day is an opportunity for you to be a part of providing wellness and relaxing.
Concierge Responsibilities:
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Provide superior customer service while encompassing milk honey brand standards.
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Greet clients with a warm welcome as soon as they walk through the door, offer a beverage, and personally walk them through the spa salon for their reservation.
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Contribute to established customer satisfaction scores by providing superior and authentic customer service.
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Educate clients on retail items, achieve and maintain a retail to service sales ratio that is appropriate for growth within your location.
Work Hours Compensation:
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Concierges work a mixture of AM and PM shifts, including weekends and holidays.
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Compensation ranges from $15-$20 per hour depending on experience.
Benefits of working for milk honey:
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Competitive Compensation Plan
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Affordable Health, Dental and Vision plans after 30 days of employment (FT)
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Paid Time Off upon hire (FT )
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Matching 401k plan (PT/ FT/FT )
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Company Paid Basic Life/AD&D
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Internal Growth Mobility
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Diversity, Equity, and Belonging Board
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Hyperclean Environment free of harsh toxins
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Generous discounts on Spa, Salon, and MedSpa treatments and products
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Ongoing Training Opportunities and Continued Education
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Employee Referral Bonus
Our Ideal Candidate (is)...
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People focused
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Excels in Customer Service
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Selling to customer needs
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Product knowledge
Education and Experience Requirements:
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High school diploma or GED
Ready to Apply?
Submit an application through www.milkandhoneyspa.com/careers.. If you are chosen to move forward, one of our Talent Acquisition Business Partners will invite you to the next stage of the hiring process.
milk honey holdings, llc is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Qualifications
Salary : $15 - $20