Digital Project Manager

The Digital Project Manager is responsible for managing the development, implementation, and maintenance/refresh of multi-media content for the Visitor Center exhibit galleries and halls. In collaboration with exhibit designers, content subject matter experts, and media vendors, the Digital Project Manager would coordinate and drive to completion the immersive, interactive, and other technology and media-based experiences the Visitor Center intends to offer, e.g., realistic VR experiences, interactive sculptures, and more. The Digital Project Manager would also have responsibility for supporting various museum visitor engagement technologies such as RFID and location-based beacons. Following the opening of the Visitor Center in 2023, the Visitor Center Digital Project Manager would join the Center’s Digital Engagement team supporting both in-gallery and online digital experiences. This is a senior associate/manager position requiring at least two years of project management experience in the design, museum or academic worlds. Compensation is competitive, within a range of $70,000-80,000 depending on level of experience, and MCAAD offers a full suite of benefits.

Responsibilities:

• Project management for development and installation of Visitor Center digital experiences and exhibits, to include:
  • Participation in creative content development for multi-media experiences
  • Support for vendor selection process for multi-media experiences
  • Management of digital content vendors for Visitor Center multi-media exhibits
  • Management of fabrication and installation phases
  • Development of installation, operational and maintenance guides
  • Development of signage and visitor instructions
• Ongoing oversight of digital exhibits/multi-media experiences in the Visitor Center, including exhibit maintenance, refresh, replacement and re-design/installation of new exhibits
  • Participation in the planning and budget for exhibit maintenance and refreshes/replacement
  • Overseeing vendor management lifecycle for media elements of exhibits
  • Establishing best practices, policies and procedures and regular reporting to ensure cost-conscious, high-quality exhibit management
• Project management and oversight on various visitor engagement technologies, including, for example, RFID (Radio Frequency Identification) technology to personalize experiences for visitors; location-based beacon technology within the Visitor Center; and other emerging technologies to provide visitors cutting-edge experiences.
  • Collaboration with Operations workstream leads on various technology, security and visitor services needs
  • Oversee vendor management lifecycle for visitor engagement technology vendors
  • Maintain cutting-edge knowledge of advances in visitor engagement technology and building strategic roadmap for visitor engagement technology
• Participation as lead or support in ongoing digital content design and implementation/installation projects, as Visitor Center expands into a worldwide digital platform offering inspirational, educational and interactive content to online visitors from around the world.

Requirements:

• Undergraduate degree in design, museum studies, technology or related fields
• Demonstrated aptitude in media production
• Minimum of two years’ experience in project management in museum, academic, theater or related fields
• Broad-based knowledge of current and emerging story-telling and interactive/immersive technologies ranging from Virtual Reality to hologrammatic technology, as well as experience developing video and other visual media content
• Excellent and proven organizational and project management skills in creative, museum or academic projects involving multiple stakeholders, deadlines, and parallel track workstreams
• Demonstrated ability to manage multiple work streams comfortably and methodically, to set and to address priorities, to meet deadlines, and to work with a high degree of accuracy
• Excellent verbal and written communication skills, including presentation skills
• Skilled at Excel and PowerPoint and preferred experience with project management databases
• Ability to work collaboratively and positively in a fast-paced team environment
• Demonstrated ability to manage multiple work streams comfortably and methodically, to set and to address priorities, to meet deadlines, and to work with a high degree of accuracy
• Must be able and willing to occasionally work on weekends and during evening hours if needed
• Necessary authorizations to work in the United States of America

To be successful in this role a candidate will need to be:

• Flexible and willing to step into different roles when necessary to move projects and programs forward
• Able to anticipate needs and act independently when necessary and appropriate
• Resourceful in executing tasks and finding solutions when problems arise

About the Milken Center for Advancing the American Dream, LLC

MCAAD, LLC is a wholly-owned subsidiary of the Milken Institute, a 501(c)(3) organization headquartered in Santa Monica. MCAAD, LLC is headquartered in Washington, D.C. Its mission is to make the American Dream an attainable reality for everyone. The mission of the parent, the Milken Institute, is to improve lives around the world by advancing innovative economic and policy solutions that create jobs, widen access to capital and enhance health. MCAAD offers an excellent benefit package including medical/dental, LTD, Life, Flex Spending Program, and a 403(b) tax-deferred retirement savings plan. E.O.E.