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Operations Member Service Clerk

Millbury Federal Credit
Millbury, MA Full Time
POSTED ON 4/18/2024
    Operations Member Service Clerk - Temporary position with flexible hours Monday - Friday

    Location: Millbury, MA

    Overview: As a member of the Operations Center, the Member Service Clerk will work with the deposit and loan operations team to assist with a variety of financial and non-financial maintenance tasks. This is a temporary, part-time (20 hours per week) position. Schedule is flexible, Monday - Friday.

Essential Duties and Responsibilities:
  • Primary person for answering phones and assisting members and other departments as appropriate.
  • Process Fed Return Deposited Items
  • Process and maintain research requests, company payrolls, and account levies.
    • Assist with any legal research requests and reclamations
    • Sort incoming mail and post deposit account mail from members
    • Process outgoing and returned mail
    • Review and verify change of address forms and follow up with issues
    • Review daily reports for quality control and perform any necessary filing
    • Assists the Loan Operations department with filing of confidential documents
  • Scan and file loan documents, ensuring the files to be neat and accurate
  • Qualifications:
    • High school or college student able to work 20 hours per week Monday - Friday; Flexible schedule
    • Excellent oral and written communication skills with a focus on attention to detail and accuracy
    • Strong customer service, problem solving and organization skills
    • Ability to effectively learn and acquire new knowledge and skills
    • Prioritize activities for the best interest of the team when working on projects, both independently and within a group environment
    • MS Office Suite proficiency required

    We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Salary.com Estimation for Operations Member Service Clerk in Millbury, MA
$58,627 to $76,205
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