Healthcare Quality Assurance Specialist

HEALTHCARE QUALITY ASSURANCE SPECIALIST

FULL TIME-flexible schedule between 6am-6pm

HYBRID-North Fort Myers/Remote

Millennium Physician Group is seeking to hire a full-time Healthcare Quality Assurance Specialist to join our team. We are looking for a new team member who is positive, energetic, well-organized, innovative, and organized. We want someone who supports our top initiative of ensuring an excellent patient experience!

The Quality Assurance Specialist is responsible to assist the department in ongoing HEDIS collection and Quality Improvement Activities. The position reports to Quality Assurance management. This position includes ongoing quality improvement activities to assure the organization's quality programs are implemented and meet all requirements for successful HEDIS and quality metric reporting to contracted carriers.

Minimum three years experience in a medical office and current CMA/RMA license.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Conducts patient outreach to order and schedule preventative services and tests and informs patients of results based on physician leadership guidance.

• Assists quality team in performing chart reviews for upcoming scheduled visits.
• Identifies patient quality care needs on an ongoing basis for completion and reporting to carriers.
• Provides feedback on areas of opportunity for HEDIS and other contract-mandated quality metrics.
• Works independently under the supervision of the Quality Assurance Supervisor and cohesively with Quality team.
• Maintains department equipment and supplies.
• Utilizes electronic health record, multiple payer portals, databases, and file types.
• Assists department with claim work lists related to coding and quality initiatives.
• Exhibits strength in verbal and written communication and prioritization of assignments.
• Recognizes the confidentiality of the work assignments and department assignment.

Benefits:

• 3 weeks PTO & 7 paid holidays
• Medical, Dental, Vision
• Employer Paid Basic Life & Short Term Disability coverage (goes into effect after 1 year of full-time employment)
• 401(k) with match
• Employee Wellness
• Other Employee Discount programs like Tickets at Work and cell phone discounts
• Other benefits: Dependent Care FSA, Voluntary Life, Long Term Disability, Critical Illness, Pet Insurance, and more

See Full Job Description for more details

Why Millennium?

Millennium Physician Group is one of the largest comprehensive primary care practices with healthcare providers throughout Florida.

At Millennium Physician Group, you will find an organization that focuses on family and building a strong network of people to care for the communities we serve. We are always searching for employees who have a strong customer service attitude, fantastic teamwork skills and a willing smile ready to share.

Our promise is to provide you with the tools to do your job successfully, as well as providing a team atmosphere that empowers you to seek better ways to deliver care to our patients and their families. We also promise to care for you as an individual, and help you grow in your role with Millennium Physician Group.

If you are interested in joining an organization that puts an emphasis on team work and family, then Millennium Physician Group is the right choice