Admissions Representative

We are seeking Enthusiastic and Organized individuals to join our Admissions Team in Tulsa, OK.

Ancora offers an extensive benefits package, including matched 401(k), after 30 days of full-time employment and 2 weeks of paid time off after 90 days!

Position Overview

The Admissions Representative is an entry-level position. The Admissions Representative will interface with prospective students in support of the student’s decision to attend school. In addition to communicating the philosophy and features of the school and serving as an advocate for prospective students, the Admissions Representative must meet the school’s established quantitative minimum activity standards in an accurate, professional, compliant, and ethical manner using school-approved admissions processes and procedures and within the Admissions Code of Conduct.

Primary responsibilities

• Consistently operate within and evaluate monthly activity against minimum activity standards of the Admissions Representative (found in the Admissions Benchmark Policy/Monthly Activity Standard Evaluation).
• Develop and manage action plans in order to meet qualitative performance standards (found in the Annual Performance Review).
• Professionally assist prospective students through the admissions process in accordance with all applicable federal and state regulations, school policies and procedures, and in compliance with all accrediting standards and requirements.
• Use telephone and in-person interviews, along with chat, text messaging and e-mail correspondence to identify student prospects and determine their educational needs, concerns and interests.
• Develop rapport with prospective students and maintain frequent contact throughout the enrollment cycle.
• Partner with other departments including Financial Aid and Academics to ensure the delivery of a high level of service to every student.

Other responsibilities, as needed

• Willingness to work nights, weekends, and/or holidays.
• Ability to work in a fast-paced environment and meet deadlines of multiple concurrent tasks.
• Ability to remain flexible and easily adapt to changes in work environment or schedule.
• Ability to communicate effectively and provide a positive, professional impression via phone, in-person, through text messaging and email correspondence with students and staff from diverse backgrounds.
• Ability to work and succeed individually and as part of a team in a highly structured and regulated work environment.

Required Skills

• Computer skills required. Experience with Google products (Docs, Sheets, Slides, Gmail) preferred.
• Possesses excellent verbal communication, particularly telephonic – and good written communication skills.
• Persistence combined with a positive attitude and approach towards work and others; self-motivating work style.
• Mature, positive and collaborative interpersonal skills.
• Possesses the ability to effectively use applicable school systems, databases and tools.

Required Education and Experience

• High School diploma or equivalent required.
• Entry level experience in sales and/or customer service.

Preferred Education and Experience

• 1-year experience in sales and/or customer service.
• Post-secondary education admissions experience.

Typical Work Hours:

Monday through Thursday start times are between 8 - 11 am, end times are 6 - 8 pm, Friday start times are between 8 - 9 am, end times are between 5 - 6 pm, Saturday and Sunday as needed. This position is eligible for overtime pay.

Applicants must be authorized to work for any employer in the U.S. This job posting does not qualify to sponsor or take over sponsorship of an employment Visa for those who do not meet the work authorization requirements for employment in the U.S.

Ancora Education is committed to creating a diverse and inclusive work environment. We are an equal opportunity employer that maintains a policy of nondiscrimination with respect to all employees and applicants for employment. All employment decisions are made without regard to individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Job Type: Full-time

Pay: From $41,600.00 per year

Benefits:

• 401(k)
• 401(k) 2% match
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday
• Weekends as needed

Application Question(s):

• Are you able to work weekends?

Education:

• High school or equivalent (Required)

Experience:

• Campus Vue: 1 year (Preferred)
• Sales: 1 year (Preferred)
• Lead Square: 1 year (Preferred)
• High volume Aux Dialer: 1 year (Required)
• Adult Education Admissions: 1 year (Preferred)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Ability to Commute:

• Tulsa, OK 74145 (Required)

Ability to Relocate:

• Tulsa, OK 74145: Relocate before starting work (Required)

Work Location: In person