Talk about an important role. When guests come in and sit down, you make sure everything is always ready, welcoming and clean. You make sure their dining space is comfortable.
So what does it take to work with us?
We expect you to be you! Throw in integrity, a relentless drive for excellence and a commitment to always doing what’s right, and you’ve got our interest.
What we offer:
40% dining privilege
Fast-paced, fun environment
Open-door communication
Ability to advance your career
Health benefits
Requirements and Qualifications
Arrives to work on time as scheduled in full uniform
Provides the highest level of service by adhering to all Miller’s Ale House service standards
Works directly with other Team Members to ensure all the Guest’s needs are fulfilled in a timely manner
Assists host/hostess with greeting and seating Guests
Assists servers in running food while ensuring proper food handling guidelines are being followed
Acknowledges all Guests that come within five feet in a smiling, friendly manner
Assists the servers in pre-bussing dishware as the Guests has finished eating
Provides final removal of all plate and glassware after a Guest departs from the table
Resets all tables within a timely manner after Guest departure including perfect silverware setup and cleanliness detail
Collects bus tubs at Quality Assurance and server stations
Empties trash cans in the restaurant
Ensures proper food handling and sanitation of work areas
Accomplishes end of shift side work; including ensuring work areas are stocked and ready for the next scheduled server to take over
Interacts with Guests to create “Ale House Raving Fans”
Communicates with fellow Team Members and Management to keep one another informed, wears a headset
SAFETY & SANITATION
Washes hands every 30 minutes throughout the shift
Maintains clean and sanitized work areas
Ensures cleanliness of restrooms upon departure
Works with Team Members to ensure that safety and sanitation protocol is being executed to company standard
TEAMWORK, SKILLS AND EDUCATION
Supports other Front of House functions as needed, insuring that everything within the 4 walls of the restaurant is every Team Member’s responsibility
Positively communicates with other Team Members and Management to keep one another informed
Provides exceptional service throughout the entire shift
Possesses communication skills and the ability to work alone as well as with a team
Ability to multitask and work in a fast-paced environment
Must be a minimum of 18 years of age unless otherwise dictated by state law
Sets up Team Members for success at shift change by ensuring side work and stations are properly stocked
PHYSICAL DEMANDS
The Busser is expected to be able to perform the job functions with reasonable accommodation. Physical demands include:
Remaining standing for extended periods of time
Bending, squatting, and lifting, up to 30 lbs., for short distances
Ability to work with varying noise levels
Frequent communication with Managers, Team Members and Guests. Must be able to exchange accurate information in these situations.
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