What are the responsibilities and job description for the Import Coordinator position at Miller?
Comprised of a market-leading portfolio of best-in-class brands, the businesses of ITW Welding work together to provide premium performance delivered through a breadth of solutions encompassing welding, cutting, consumables, and accessories. ITW Welding North America represents Miller Electric Welding Equipment, Safety & Accessories, Hobart Filler Metals, and Bernard/Tregaskiss MIG Guns.
Miller Electric Mfg. LLC is headquartered in Appleton, Wisconsin, and wholly owned by Illinois Tool Works (NYSE: ITW). The company maintains its industry leadership by setting the standard for reliability, quality, and responsiveness. Our tagline, “The Power of Blue®,” is inspired by the blue color of Miller equipment.
The company began with an innovation that responded to customer needs, growing from a one-man operation in 1929, to the world’s largest manufacturer of arc welding products. Miller keeps the tradition alive by focusing on its top priority: people.
Import Coordinator would be responsible for performing import operations and import customer service duties to process the documentation necessary for import freight to clear US Customs and delivered to the final consignee in a timely and safe manner in accordance with governmental regulations. They work with Freight Forwarders , Brokers , warehouse staff, shipping companies, and clients. Coordinator helps with shipping, receiving, and record keeping for international transactions. Most of their working day is spent in an office atmosphere as they provide support and verify that transactions adhere to import policies and regulations.
Duties & Functions:
- Coordinates with Freight Forwarders and partners to ensure import shipments are properly documented.
- Coordinate and distribute all documentation for incoming consolidations and direct shipments.
- Oversee freight forwarders, understand various modes of transportation for the most efficient and timely movement of freight forwarding and delivery.
- Ensure that all documents required by U.S. Customs regulations are correct and complete to include customer compliance coordinated with Import Broker
- Arrange local deliveries for customers after customs clearance when appropriate.
- Set up all necessary arrangements indicated on Advance Information for the smooth movement of import freight.
- Perform customer service duties with correspondence to customers and overseas partners, e-mails fax, etc.
- Assist in the implementation of customer service policies and procedures to ensure that the service that is being provided is of the appropriate standard and level.
- Maintain procedural control of import processes ensure compliance with customs and government regulations and maintain accurate records of all transactions
- Track and log shipments
Education & Experience:
- Bachelor’s degree preferred
- Minimum 1-3 years of ocean, air, and international logistics experience
- Knowledge of all modes of transport and U.S. customs
- A quick learner with a “Can-Do” attitude and strong prioritization skills
- Exceptional customer service skills
- Solid understanding of the international forwarding business for both Ocean & Air Imports.
- Strong computer skills (Excel, Word, PowerPoint)
- Ability to learn new software
- Second language is favorable skill
Skills:
- Microsoft Office skills required with strong Excel skills
- Work in a fast-paced environment
- Work with minimal guidance or direction
- Detail oriented and organized
- Identify and implement process improvement opportunities
- Effectively manage change
- Work in multi-cultural corporate business setting
- Excellent interpersonal skills and communications
- Excellent verbal and written communication skills, judgment, creativity, flexibility, and excellent motivation
- Strong analytical and problem-solving skills
- knowledge of import regulations
Additional Information
As an Equal Opportunity/Affirmative Action Employer, ITW does not discriminate in hiring or in the terms and conditions of employment because of an individual's race, color, religion, gender, national origin, age, disability, sexual orientation, marital status, veteran status, arrest record, citizenship or other categories protected by federal, state or local laws. EOE/M/F/Vet/Disability Information will be kept confidential according to EEO guidelines.
ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.
As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.
All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.
Salary : $46,000 - $58,300