Manager, Digital Product Portfolio - Dealer Business Systems

Why join us?

Our purpose is to design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

Manager, Digital Product Portfolio - Dealer Business Systems

Why join us?

Our purpose is to design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

About This Opportunity

MillerKnoll is looking for a Manager, Digital Product Portfolio - Dealer Business Systems to join our Dealer Technology team. As a Manager, Digital Product Portfolio - Dealer Business Systems, you will own and support requirements gathering, prioritization, and delivery of new features and functionality in our dealer systems environment, including Enterprise Resource Planning (ERP) and post-sale digital tools. The person in this role will lead the team in the successful development, management and enablement of the portfolio.

What You'll Do

• Responsible for defining and executing a multi-year product strategy for Dealer Business Systems, with a focus on Enterprise Resource Planning (ERP) capabilities
• Responsible for helping drive profitable contract business growth through dealer technology roadmap, adoption and engagement
• Represents the voice of the dealer to internal teams and stakeholders to drive continuous improvement with our digital capabilities
• Defines product features and requirements and leads the implementation of new digital products and/or digital product updates.
• Ensures that all necessary user acceptance, performance, and post production testing is conducted and documented according to MillerKnoll testing guidelines.
• Leads cross-functional project teams to implement and maintain product features.
• Drives execution through prioritization of large enterprise level projects and initiatives
• Manages third party vendors for their portfolio of products
• Leads complex tactical and strategic decision-making regarding product functionality
• Responsible for frequent and accurate communication to stakeholders
• Performs additional responsibilities as requested to achieve business objectives.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


8 years of demonstrated success in a hands-on digital, business, sales or IT role
Bachelor's Degree in Computer Science, Information Systems, Business or other relevant field

Strong experience managing ERP technology
Demonstrated success in a customer-centric role
Demonstrated formal leadership of people
Experience leading cross-functional project teams
Experience with agile methodologies and core technologies (Jira, Confluence, etc.)
Strong analytics skills (Excel, Tableau, Google Analytics, Business Objects, etc.)

Excellent verbal and written communication ability, with strong emphasis on listening, facilitation, and customer-facing presentation skills

Excellent organizational, project management and time management skills

Experience with furniture or related industry preferred
Must be able to perform all essential functions of the position with or without reasonable accommodations.

Who We Hire?

Simply put, we hire everyone. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We're committed to equal opportunity employment, including veterans and people with disabilities.