What are the responsibilities and job description for the Bus Operator position at Milwaukee County Transit System?
Job Type: Full-Time
Start Dates: CDL Permit Holders: August 8, 2022; Full CDL Holders: August 22, 2022Shift: Hours vary and will include nights, weekends, split shifts and holidays. Overtime opportunities available.
Hourly Range: $21.38 – $27.27 per hour* ($18.00/hr. Training Wage)
Sign On Bonus: $1,000 (Paid within first year of service)
*Wages reflected include Cost of Living Adjustments.
Build a strong, sustainable future with a Company that puts YOU in the driver’s seat of your career! The Milwaukee County Transit System offer rewarding jobs that provide essential transit services throughout our community. We take pride in having a diverse workforce that’s committed to maintaining respect, integrity, excellence, equity, collaboration and innovation.
MCTS offers a comprehensive benefits package that includes:
Medical, Dental and Prescription Drug Insurance
Pension Plan: Funded 70% by The Milwaukee County Transit System and 30% by employees (2022 Contribution Rate: 5.95% of employee wages)
457 Deferred Compensation Savings Plan
Cost of Living Adjustments (C.O.L.A.)
Paid Vacation, Holidays, Personal Days, Sick, Funeral leave and Jury Duty
Annual Tool Kit and Uniform Allowance
Health and Wellness Incentives
Flexible Spending Accounts (FSA)
Company-Paid Life Insurance
Short-Term and Long-Term Disability Insurance
Eyewear and Gym Membership Reimbursement
Tuition Reimbursement
Employee Assistance Program (EAP)
Public Service Loan Forgiveness (PSLF)
Free bus rides for all MCTS active employees and retirees
Dedicated Employees. Competitive Pay. Job Stability. Excellent Benefits. Join MCTS and reap the benefits. Apply today!
JOB SUMMARY:
Milwaukee County Transit System Bus Operators drive in a safe, efficient, and courteous manner while adhering to a pre-determined route and schedule. This position exhibits excellent customer services skills and allows passengers to board, travel and alight at scheduled stops.
ESSENTIAL FUNCTIONS:
Safely operate transit bus in strict compliance with Milwaukee County Transit System policies, guidelines, and procedures, as well as follow all Wisconsin and Federal traffic laws and regulations.
Collect fares according to existing fare structure, inspect bus passes and issue valid transfers in a professional, courteous manner.
Operate the radio, farebox and other systems within the bus in accordance with company policies and procedures.
Provide public timetables and accurate information to customers.
Call street locations, transfer points, major intersections, and other requested stops in compliance with ADA guidelines and Company policy.
Provide accessibility for disabled passengers to board and alight by properly operating all ramps and lifts and safely securing passengers in compliance with ADA guidelines and Company policy.
Demonstrate excellent customer service skills when interacting with all passengers.
Perform vehicle inspections before, during and after scheduled work assignments. This includes internal and external areas of the bus, reporting all defects on proper forms.
Monitor Special Bulletins and detours daily and make appropriate adjustments as needed.
Follow Company policy for handling lost articles including a visual inspection of the bus at the end of the line and at pull-in.
Complete accident and incident reports accurately and legibly, as necessary.
Complete fare box, passenger, and bus maintenance defect reports, as necessary.
Conduct self in an appropriate manner as a representative of Milwaukee County Transit System.
Perform other duties as required.
QUALIFICATIONS:
Must be at least 21 years of age.
Must be able to work any hour of the day, any day of the week.
Must have a valid Class D Wisconsin driver’s license (non-probationary) for at least one (1) year prior to the date of application.
Valid CDL Class B License with “P” Endorsement with no Air Brake restriction (or valid CDL permit 14 days prior to start date or transfer date).
No more than four (4) points on Motor Vehicle Report during the three (3) years prior to date of application.
No revocation or suspension of a driver’s license as a result of a moving violation during the three (3) years prior to date of application.
No OWI’s (Operating While Intoxicated) during the five (5) years prior to date of application, and no more than one (1) OWI within the last fifteen (15) years prior to date of application.
Stable work history with excellent attendance and punctuality record.
Successfully complete the Bus Operator Training Program.
KNOWLEDGE, SKILLS, AND ABILITIES:
Ability to operate New Flyer and Gillig Buses.
Ability to effectively drive a bus, handle emergencies and use standard defensive driving techniques.
Ability to adapt to constantly changing operating environments.
Ability to work unusual hours, including split-shifts, weekends, holidays, early mornings, late nights, and overtime as required.
Excellent customer service skills.
Ability to communicate effectively and professionally with passengers and staff.
Ability to deescalate situations when they arise on the bus.
Ability to exercise good judgment and common sense when making quick decisions with minimal supervision.
Ability to read, write and speak loud, clear, understandable English.
Ability to read and understand maps and timetables which includes determining directions and following a mapped route.
Ability to keep a timely schedule while in service.
Knowledge of streets, current bus routes and stops.
Knowledge of Bus Operator rules, regulations, policies, and procedures.
Knowledge of current fare structures, and the corresponding rules and regulations.
Ability to purchase and wear company uniform.
PHYSICAL REQUIREMENTS AND ENVIRONMENTAL FACTORS:
Ability to tolerate varying temperatures including heat, cold and precipitation while inspecting exterior of bus.
Ability to tolerate varying temperatures including excessive heat and cold while operating bus.
Ability to climb stairs, reach above shoulder level, walk, bend, stoop, lift, push and pull without assistance.
Ability to operate pedals.
Ability to sit without discomfort for an extended period of time.
Ability to fit behind the steering wheel with adequate clearance.
Ability to work in an environment with dust, exhaust fumes, diesel fuel, oil, grease, and various noise levels.
Physical requirements are those described light work exerting up to 25 pounds of force occasionally, up to 10 pounds of force frequently, and/or a negligible amount of force constantly having to move objects.
Ability to pass a physical with drug screen, including a PPFT (Pre-placement Functional Test) as it relates to the physical requirements of the essential functions of the job.
DISCLAIMER STATEMENT:
The above are general requirements that must be met for consideration. They are not intended to be an exhaustive list of job qualifications or job duties. For more detailed job position information, please refer to the job description, which is available upon request from the Human Resources Department.
Milwaukee County Transit System is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age; protected veteran status, status as a qualified individual with a disability or any other characteristic protected by law.
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