The ServiceNow customer system administrator role is technical in nature and dedicated to the basic administration and overall health of the ServiceNow platform.
The candidate will work remotely for the duration of the engagement. However, he or she will need to come onsite for a day or two as requested.
The manager will provide as much notice as possible when asking the candidate to come onsite.
The candidate must reside in the United States.
The candidate will need to come onsite the first day to collect equipment.
The ideal candidate will have proven implementation experience, a background in the IT Infrastructure Library (ITIL) business process, and working knowledge of IT operations.
Past work experience with industry leading providers of help desk, IT service management, asset management, network and systems management or similar technologies a definite plus.
The system administrators will perform fundamental administration and configuration tasks in the ServiceNow instance including, but not limited to, standard configuration, user administration, security, workflow, date management, and integrations.
This role will manage the ServiceNow release cycle three times per year and is dedicated to working directly with ServiceNow application.
Responsibilities
The ideal candidate is a college graduate with Computer Science or similar technical degree (or is working towards such a degree) and would have a minimum of - years of experience with :
Experience in these areas is a plus :
Web Services integrations.
EEO :
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