Part Time Shift Leader

The MINISO Brand founder Jack Ye gained inspiration for MINISO while on vacation with his family in Japan in 2013. He came across several specialty stores which stocked good quality, well designed, and inexpensive products that were mostly manufactured in China. With his knowledge and experience in product development, supply chain, and the fashion industry, Jack established MINISO with its headquarters in Guangzhou, China, a brand catering to young people around the world.

MINISO’s original intention was to enable the young generation to enjoy life through high-quality products and services. He wanted customers to have affordable, well-designed, quality products.

Through consumer insights gained from its international operations, MINISO evolved its definition of “extreme affordability,” while proposing the concept of “interest-based consumption” for the first time in the retail industry. To meet the needs of young consumers, MINISO innovates through co-branding partnerships with popular license holders, its excellent designs, and trendy technology, and launches products that are visually pleasing, easy to use and fun to play with.

At the same time, as consumer behavior has shifted to include multiple touchpoints, MINISO has embraced an omni-channel strategy combining the online and online market, providing consumers with a seamless shopping experience.

MINISO operates its global business under its brand slogan “Life is for fun.” Today, MINISO has successfully entered over 100 countries and regions and opened more than 5,500 stores around the world, covering the core business districts of world-renowned cities such as New York, Los Angeles, Paris, London, Dubai, Sydney, and Istanbul. MINISO will continue creating joyful and high-quality life experiences for hundreds of millions of consumers around the world.

Job Duties:

As a Part-Time Shift Lead, your job responsibilities include the following:

• Assisting store managers in supervising sales associates and achieving sales goals;
• Assisting store manager in operational duties, such as preparing schedules for the store each week, purchasing and supplying inventory;
• Training store staff and setting examples to meet both customer expectations and store standards;
• Acquiring knowledge about MINISO products and educating peers and associates;
• Promoting sales and special offers to achieve sales targets;
• Accurately handling all cash and credit transactions, including purchases, exchanges, and returns, in compliance with the company’s standard procedures;
• Counting cash drawer and receipts at the end of each day, resolving any discrepancies;
• Maintaining knowledge of current visual guidelines and implementing them when needed;
• Greeting and engaging with customers to provide assistance based on their needs;
• Resolving customer complaints and addressing unsatisfactory shopping experiences;
• Remaining on the sales floor to encourage sales growth and foster a welcoming working environment;
• Assisting with the maintenance of the store area and organizing retail displays;
• Handling shipments, organizing and supervising restocking of merchandise;
• Traveling to other MINISO stores as needed;
• Performing other duties as reasonably assigned.

WHO SHOULD APPLY?

Qualifications:

Education/Experience: You must be over 18 YEARS OF AGE and possess at least a high school diploma or equivalent. You must also have a minimum 1 year of experience as a keyholder, supervisor, or shift lead, preferably in retail industry. Previous experience in cash handling, customer service or retail management is a plus.

Communication Skills: Strong interpersonal and communication skills; Ability to effectively communicate with customers, colleagues, and management.

Reasoning Ability: Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business; Ability to work in a team and independently.

Other Qualifications:

You must be an enthusiastic, friendly, and energetic person who desires to provide outstanding service with the following abilities:

• Ability to work in different areas of a retail store;
• Ability to review, revise, create retail paperwork;
• Ability to operate computer system to prepare documents, enter data, generate and review reports from online databases or email system.

Physical Demands: This position involves constant moving, speaking, hearing, reaching, grabbing, and standing for at least two consecutive hours. You may also occasionally involve stooping, kneeling, crouching, climbing ladders and lifting up to 25-30 lbs.

Job Type: Part-time, Non-Exempt

Schedule: Monday to Friday with weekend availability due to the busy nature of retail.

License/Certification: Driver’s License (Preferred)

Work Location: In-person

Job Type: Part-time

Pay: $15.00 per hour

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to commute/relocate:

• Newark, DE 19702: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you at least 18 years or older?

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

Salary : $15