Organizational Systems Specialist

Description

Job Type:

Full-time

Purpose Statement:

The Organizational System Specialist is responsible for supporting efficient data management, analysis, and optimization with a focus on sustainability while providing technical support to enhance our technological infrastructure's efficiency. This individual is responsible for maintaining accurate data, troubleshooting technical issues, and providing analytical insights to support our organization’s operations. 

Essential Functions:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.  

• Collaborate with staff members in support of their work. 
• Exercise independent decision-making, planning, and follow through. 
• Maintain effective and professional relationships with individuals inside and outside of Minnesota Independence College and Community (MICC) with a strong customer service mindset.
• Facilitate positive relationships with community partners and promote MICC whenever possible.
• Maintain confidentiality and promote respect for all MICC participants, staff, families, and others. 
• Demonstrate sound judgment, problem-solving, and critical thinking skills.  
• Other duties as assigned. 

Areas of Responsibility:

Data Analysis and Reporting:

• Collect, organize, and analyze data from various sources to identify trends, patterns, and insights.
• Ensure data accuracy and reliability for analysis by cleaning and preprocessing.  
• Use statistical methods, programming languages, and analytical tools to interpret data, discover trends, and generate insights. 
• Solve problems creatively and support the Evaluation Program Manager with data-related issues. 
• Create visual representations to present findings and make data more understandable for stakeholders. 
• Work closely with different teams to understand their data needs and provide support in generating reports, visualizations, and actionable recommendations.
• Develop and maintain databases, ensuring data integrity, accuracy, and security. 
• Maintain documentation on data processes and generate regular reports on findings. 
• Implement and maintain data management systems, enhancing data collection and analysis efficiencies. 
• Regularly monitor system connections and manage databases, implementing changes as needed while staying current with industry trends in data analysis and technology. 

Software Training and Support:

• Collaborate with outsourced IT managed services and help desk vendor, working with them on projects and providing backup onsite support as needed.  
• Train employees effectively using software and tools to ensure efficient utilization of technology resources including initial onboarding, ongoing support, and development of organization wide trainings. 
• Support staff when issues arise with entry or connections within Power BI, Power Automate, SharePoint, Microsoft Forms, Microsoft Teams, etc.
• Implement solutions and improvements that optimize the use of systems. 

Benefits:  

MICC offers a competitive salary and an incredible benefits package, including, but not limited to: 

• Medical and Dental Insurance*
• Health Savings Account (HSA) & Flexible Spending Accounts (FSA) 
• Basic Life Insurance & Accidental Death and Dismemberment (AD&D) Insurance 
• Short-Term Disability (STD) Insurance & Long-Term Disability (LTD) Insurance** 
• 403(b) Retirement Plans***
• Voluntary plans including Vision, additional Life & AD&D Insurance, Critical Illness, Accident Insurance, and Hospital Insurance

*MICC pays a significant percentage of the cost

**MICC pays the premiums for both STD and LTD 

***100% immediate vesting with 4% Safe Harbor Match (if the employee contributes 5%)

Paid Time Off (PTO):  

MICC offers a generous amount of Paid Time Off (PTO):  

• 176 hours / 22 days (prorated upon start date) of paid vacation time
• 80 hours / 10 days (accrued at 3.33 hours per pay period) of paid sick time 
• 80 hours / 10 days (holiday schedule available upon request) of paid holidays 
• 8 hours / 1 day for floating holiday

Requirements

Skills and Abilities:

• Detail-oriented with a commitment to accuracy, integrity of data, and confidentiality. 
• Proactive and self-motivated with a continuous improvement mindset. 
• Strong interpersonal, communication, and team collaboration skills. 
• Adaptable, able to manage multiple projects, and thrive in a fast-paced environment. 
• Excellent organizational, problem-solving, and analytical abilities. 
• Capable of independent work, researching/troubleshooting issues with minimal supervision. 
• Experienced in leading technology projects and training non-technical staff. 
• Proficient in data analysis, visualization (e.g., Power BI), and database management (SQL).  

Education & Experience:

• Bachelor’s Degree or other qualifying degree or credentials.
• 1-3 years of experience in data entry, database management, and analysis. 
• Proven track record in data analysis, technical support, and utilizing Microsoft Windows Server operating systems.  
• Experience with program evaluation within nonprofit organizations preferred.
• Must reside in Minnesota.