Court Operations Associate - Olmsted County

The following are examples of major job duties expected for this position to perform:  

• Perform in-courtroom clerking duties, in court processing, update the court's computer system with relevant details of hearings while court is in session, administer oath, accept exhibits etc.  
• Perform technical court case processing within the Court’s computer systems.
• Perform clerical support duties for Judicial Chambers.
• Provide high quality customer service in person, on the phone, and over email by identifying customer needs and responding to questions and inquiries from members of the public, attorneys, and justice partner agencies.  
• Review legal documents for completeness, adequacy, accuracy and compliance with rules; determine processing required and take necessary action in accordance with court rules, statutes, and procedures.  
• Review documents to determine accurate security access level while working within the court's computer systems to initiate and file documents.  
• Determine proper routing of Orders and other filings and take necessary action in accordance with court rules and procedures.

MINIMUM QUALIFICATIONS    

• High School Diploma or Equivalent
• One (1) year of relevant job experience or greater, which may include but is not limited to service, administrative work, office, and clerical work.
• Experience using electronic applications, such as Microsoft Office Suite and Adobe Acrobat, and the ability to learn job related software.    
• Experience providing exceptional service while working under pressure in a high volume, fast-paced environment.    
• Ability to multitask and prioritize duties while remaining flexible and adaptable to change.    
• Ability to effectively communicate verbally and in writing, including the handling of sensitive and confidential matters.
• Ability to read, comprehend and explain rules, statutes, legal documents, policies and procedures of varying complexity.    
• Ability to establish and maintain respectful, and effective working relationships with others.    
• Ability to work in an inclusive, multicultural environment and professionally exhibit cultural sensitivity.     
• Ability to begin new tasks with little supervision while maintaining a high degree of accuracy in work product and demonstrating attention to detail.   
• Ability to make independent judgments and decisions.     
• Excellent public service and interpersonal skills, including the ability to de-escalate difficult interactions.    
• Reliable with the ability to meet commitments of work duties.   
• Willingness to be a team member who is accountable, skilled, efficient, flexible, motivated, and positive.   

• Certificate or degree in a related field.
• Considerable knowledge of court procedures, policies, and records management.
• Experience working with the Minnesota Court Information System (MNCIS) and eFile and Serve (EFS).

The Minnesota Judicial Branch (MJB) is committed to providing fair and equal access to justice. If you share this same commitment, desire a meaningful career serving the public, and want the opportunity to make a difference for your community, consider a career with us. We celebrate and are committed to the principles of diversity and inclusion, and actively seek and encourage applications from persons with diverse backgrounds and characteristics. Minnesota Judicial Branch employees consistently express pride in their public service and in the quality of programs and services provided to customers, as well as appreciation for the teamwork and collaboration that is promoted within the MJB.
 

This AFSCME-represented position is posted for bidding, internal and external application simultaneously. Initial salary may be offered up to mid-point.
 
To Apply: visit www.mncourts.gov/careers.
 
All employment offers are contingent upon satisfactory results of a criminal background check.    
It is the policy of the Minnesota Judicial Branch that all decisions regarding employment are made without discrimination on the basis of disability. Please let us know if you need a reasonable accommodation for a disability to participate in the employee selection process by contacting HR, 3rdDistrict.hr@courts.state.mn.us.