What are the responsibilities and job description for the Customer Service / Printing Franchise position at Minuteman Press?
Printing and marketing shop seeking a kind, detail-oriented full-time customer service representative. Join the largest printing franchise in the world while working for a small business with opportunities to grow. You will be responsible for providing customer service by interacting with our customers via email, phone and in-person to support a commercial printing operation.
This team member will need to communicate clearly, stay organized, and effectively relay the wishes of customers to the graphic design department. Sales or marketing experience preferred but not necessary. Printing or design experience not required, but is a bonus. The ability to learn our software and pricing structure will be key.
Responsibilities:
- Answer phones, respond to emails and customer service inquiries.
- Entering, quoting and setting up jobs using our proprietary software.
- Follow with customers and keep them updated on their job status.
- Operating digital copier equipment.
- Present the company in positive, professional, and supportive manner.
Qualifications:
- Strong work ethic, integrity, time management, and ready to learn.
- Ability to prioritize and multitask.
- Strong attention to detail.
- Maintains high standards for work areas and appearances.
- Excellent written and verbal communication & phone skills.
- Able to lift up to 50 lbs and stand for extended periods of time.
- Must have an upbeat attitude and enjoy coordinating with people.
To be considered for this position, please submit a resume or cover letter describing your experience. We look forward to hearing from you!
Job Types: Full-time, Part-time
Pay: $18.00 - $22.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Huntington, NY 11743: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: One location
