Medical Office Receptionist - Escanaba, MI

Medical Office Care Coordinator
Our Patient Care Coordinators are responsible for coordinating patient visits for our medical professionals and are considered the glue that holds the office together. Must possess a friendly, energetic attitude and enjoy helping people. Must be organized, adaptable to change and work well in a faced-paced environment.

Hourly pay rate plus incentives. Hours: Monday through Friday, 8:00 – 4:30 pm

Great family-friendly work hours, and bonus opportunities!

Work for a positive company who encourages growth and professional advancement!

Duties:

· Conduct daily outbound calls to generate business and set appointments. Previous experience in telemarketing/sales is preferred.

· Effectively understanding and using our Practice Management System/Software

· Manage incoming phone calls and walk-ins

· Understanding of products and processes to address patient questions/concerns

· Managing Clinic accounting for marketing, calls and monthly store sales and data

· Updating patient charts in paper form and electronically

· Insurance verification including Medicaid and Veterans Insurance

· Setting appointments, data entry, sales and purchasing, inventory and more

· Greet patients upon arrival

· Ability to troubleshoot and problem solve

· Process sales and financing requests

· Sales reports/AR reports and other monthly office reporting and documentation

· Handling office deposits

· Cleaning and organization of waiting area’s

· Other duties as required

Qualifications:

· Prior experience working in a retail or sales setting

· Manage multiple tasks simultaneously in a fast-paced environment

· Ability to prioritize duties effectively

· Excel, Outlook and Word efficiency (Excel level: spreadsheet management for tracking)

· Positive attitude and experience working directly with consumers

· Calendar management experience

· Previous experience in a dental/medical office and/or office management is preferred

· Associate’s Degree and/or one year office experience

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental Pay:

• Bonus pay

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Required)

Work Location: One location