What are the responsibilities and job description for the Customer Support Agent position at Mirador Outdoor?
A growing patio furniture company is looking for a self-motivated individual to fill a part-time customer service agent position starting immediately. Ideal candidate needs to be organized, detailed, reliable, has strong work ethic, able to work under pressure and multi-task.
Responsibilities include but not limited to:
- Answer phone calls and emails
- Respond to customer’s inquiries and independently resolves problems
- Demonstrate a positive attitude in handling calls professionally at all times
- Take phone orders and processes payment transactions using QuickBooks
- Input orders and follow up with existing orders
- Help maintain office environment clean and organized
- Perform various other administrative tasks such as data entry, scanning documents, and maintaining files.
Requirements:
- Must be proficient with Microsoft office (Outlook, Word, Excel)
- Excellent verbal and written communication skills
- Ability to multi-task and work under pressure
- High school diploma or GED is required
- Ability to work as a team member, as well as independently with minimal supervision
- Extremely reliable, detailed oriented and personable
- Minimum one year of customer service/admin experience
- Good computer skills
- QuickBooks experience is a plus
- Able to easily absorb product knowledge to assist customers with their product questions
Job Type: Contract
Pay: $15.00 - $20.00 per hour
Shift:
- 5 to 6 hour shift
- Can offer 8am-2pm or 11am-4:30pm. If one of these shifts does not align, we are willing to work with you.
Work setting:
- In-person
Experience:
- Customer Service: 1 year (Preferred)
Great for college students or parents needing a flexible schedule.
Work Location: One location- Zip Code: 30339
Job Type: Contract
Pay: $15.00 - $20.00 per hour
Expected hours: 25 – 30 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Professional development assistance
- Vision insurance
Experience level:
- 1 year
- 2 years
Shift:
- 4 hour shift
- 8 hour shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Ability to commute/relocate:
- Atlanta, GA 30339: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Salary : $15 - $20