SPA DESK RECEPTIONIST

Responsibilities

· Greeting guests upon their arrival and processing transactions

· Answering clients’ questions about services via phone, email or in person

· Suggest and promote retail products or additional services

· Responsible for the entire lower level of the Inn, including the indoor pool, gym, salon, spa sanctuaries, and boutique

· Ensuring 4 diamond expectations are always met

· Acknowledge and respond to relevant customer needs and expectations

· Uphold hygiene standards and follow health and safety regulations

· Cooperate with and report to administration on any arising issues

· Engage with guests

· Maintaining Salt Room activities

Requirements

· Experience in retail design and sales will be considered an asset

· Excellent knowledge of grammar and speaking the English language

· Efficient computer skills and willingness to learn

· Communication and customer service skills

· Positive and professional attitude

· Availability on weekends and holidays

· Great physical stamina and ability to lift 20 pounds

· Work well in a team setting

· Self-motivated and ability to multitask proficiently

· Reliable means of transportation

· Previous Spa Experience will be considered an asset

Benefits

· Health Care Plan (Medical, Dental & Vision)

· Retirement Plan (401k)

· Life Insurance (Basic, Voluntary & AD&D)

· Paid Time Off (Vacation)

· Family Leave (Maternity, Paternity)

· Short Term & Long Term Disability

· Training & Development

· Great pay and work environment

· Resort discounts

Job Types: Full-time, Part-time

Pay: From $20.00 per hour

Expected hours: No more than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Weekends as needed

Education:

• High school or equivalent (Preferred)

Work Location: In person