What are the responsibilities and job description for the Camp Counselor position at Mississippi Aquarium?
Title: Camp Counselor
Department: Guest Experience & Education
Classification: Full-time Seasonal, Hourly Non-exempt
Department: Guest Experience & Education
Classification: Full-time Seasonal, Hourly Non-exempt
Compensation: Starting at $12.00
Reports To: Camp Coordinator
Start Date: June 3, 2024 – August 2, 2024
POSITION SUMMARY:
MSAQ Camp Counselors deliver innovative and meaningful educational experiences that engage campers and aquarium guests in STEAM learning and wildlife conservation. This position will gain experience in STEM-driven education and hospitality by operating Camp Aqua during select summer weeks. This position will regularly collaborate with other members of the Guest Experience & Education team and assist with interpretation on campus.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Reports To: Camp Coordinator
Start Date: June 3, 2024 – August 2, 2024
POSITION SUMMARY:
MSAQ Camp Counselors deliver innovative and meaningful educational experiences that engage campers and aquarium guests in STEAM learning and wildlife conservation. This position will gain experience in STEM-driven education and hospitality by operating Camp Aqua during select summer weeks. This position will regularly collaborate with other members of the Guest Experience & Education team and assist with interpretation on campus.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Lead and facilitate Camp Aqua in a high demand environment. Must be comfortable with public speaking and engaging with large groups.
- Conduct and supervise daily activities for campers that are fun, interactive, and engaging.
- Supervise campers; monitor behavior to ensure safety and wellbeing. Immediately report all accidents/incidents and behavior issues to direct supervisor.
- Care for and organize camp supplies and materials including biofacts, craft supplies, microscopes, and other miscellaneous camp items.
- Assist with delivery and pick-up of snacks and lunches.
- Assist and help manage camper drop-off and pick-up.
- Maintain clear and appropriate communication with parents/caregivers to ensure paperwork is completed, campers have necessary gear each day, and any accidents/behavior issues are relayed.
- Perform general clerical duties including photocopying, faxing, filing, phone calls, message taking, data entry, and sending emails.
- Help maintain a clean, safe, and exciting experience for all campers.
- If/when necessary, support the Interpretation team with guest experiences and crowd control.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
- Willing to be a part of a collaborative team environment to include cross-training across departments, supporting other internal teams, and completing other duties as assigned.
- Consistently looking forward, focused, ready to listen.
- A heart for service, always willing to provide support to fellow team members
- Ability to communicate a strategy, oversee execution, and celebrate results.
- Highly organized self-starter maintaining high standards.
- Have an awareness and interest in the conservation of aquatic environments and their inhabitants
- Innovative, creative thinker; not afraid to propose something new and inspire others to do the same
- Ability to proactively find solutions, be productive, and efficient.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
QUALIFICATIONS
QUALIFICATIONS
- Ability to effectively and comfortably perform public speaking
- Previous experience working with children
- Successfully working with diverse audiences
- Ability to work in an outdoor environment in a variety of weather conditions
- Must be available to work holidays and evenings
- Possess strong verbal and writing skills; interpersonal and public speaking skills are also necessary to engage with various audiences
- Ability to organize, manage time, set priorities, and meet deadlines
- Must be an innovative thinker who is willing to embrace challenges
- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, etc.)
Preferred Qualifications
- Current knowledge of wildlife conservation, scientific research, education trends, and environmental issues
- Experience working with school-age children or teenagers in a formal or informal educational setting
Team Requirements:
- Safety & Security - All Team Members are required to adhere to all Mississippi Aquarium safety and security standards.
- Attendance & Appearance - To maximize the guest’s experience, all Team Members are required to adhere to Mississippi Aquarium standard operating procedures regarding attendance and dress code policies as it relates to individual job functionality.
- Sales & Guest Services - Our forward-thinking business model requires listening and understanding the needs of our guests both internal and external. To that end, we must always be focused on the guest experience which is the key driver for return guest visitation and increased sales.
- Team Partnership - All Team Members are focused on supporting each other to complete the guest experience. Therefore, supporting, facilitating, and participating in activities that promote team effectiveness is vital to our Organization.
Physical Demands & Work Environment:
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate.
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