ASC ADMINISTRATOR

Job Description:

The Ambulatory Surgery Center Administrator is responsible for the day-to-day management and operations of The Surgery Center at Mississippi Sports Medicine. With detailed understanding of outcomes measurement, project management and day to day operations, this position will collaborate with the Director of Nursing to maintain advanced accreditation and specialty certifications. The Administrator organizes, leads, implements, and supervises day-to-day operations of the performance improvement and risk management programs.  The administrator contributes to the organization’s mission and vision by planning, designing, studying, and assessing company-wide performance improvement, survey readiness programs, and risk prevention measures.  This position is responsible for managing activities necessary to ensure appropriate utilization of the surgery center and its resources while maintaining optimal achievable standards of patient care, as well as working collaboratively with the medical staff, research team and leadership in support of process improvement and risk management goals. The administrator is responsible for coordination of internal performance improvement activities, and also leads and serves as a model for identifying opportunities for improvement throughout the organization.

Essential Functions:

• Responsible for overall project management of quality strategic initiatives
• Administer the bundle payment process with strategic partner providers
• Supervise Care Coordinator/s for patient surgery readiness and education
• Manages grievance process, including working with patients and families, and meeting the regulatory requirements
• Executes deployment strategies to obtain identified value realization and alignment with organization and system-wide strategies
• Presents a comprehensive view of the organization’s quality outcomes profile, process and outcome trends, and effectiveness of design strategies and works directly with leadership to improve outcomes.
• Ability to view quality from a strategic and data driven view encompassing all potential touch points and stakeholders within and external to the organization.
• Performs in depth analysis of quality related programs and initiatives to include budget creation and ROI for each program.
• Provide oversight of operational execution to enhance profitability and efficiency of the quality related initiatives
• Uses a data driven approach along with input from key stakeholders to determine measures of project goals and success.
• Sets and continually manages expectations with team members and other stakeholders; delegate tasks and responsibilities to appropriate personnel; identify and resolve issues and conflicts within the project team in collaboration with department leadership.
• Assists in development, maintenance, and archival of documentation of all initiatives from start through continued improvement and maintenance as each quality initiative grows and is enhanced.
• Assists leaders in understanding, researching, and incorporating background knowledge for ongoing quality initiatives and strategies.
• Helps with creation of documentation and presentation material for committee or board level presentations.

• Oversee Business Office Manager and all front office functions including, but not limited to: Check-in/Reception, Insurance Verification, and Surgery Scheduling
• Facilities Management including repairs, janitorial staff, and Alarm/HVAC functionality
• Work closely with Accounts Payable to submit invoices for payment
• Assist the Business Office Manager with maintaining proper credentialing and privileging files
• Ensure an efficient staffing model that adheres to the annual budget and keeps patient safety at the forefront of all decisions
• Oversee all employee engagement activities including, but not limited to: surgical services week, bi-annual staff satisfaction/engagement surveys, events throughout the year to promote team building and engagement
• Assist with development and oversee case costing analysis to ensure profitability for each case

Qualifications

• Bachelor’s Degree Nursing or healthcare related field required
• Masters Degree highly preferred (MSN or MBA)
• 5 years clinical experience required (at least 3 years in a surgical setting preferred) AND
• 3 years Healthcare Management experience required, additional experience with Quality Improvement projects preferred
• Understanding and experience with operational, IT, and data analytics-based performance improvements projects preferred
• Ability to analyze data/ effectively, design dashboards, and present meaningful information to formulate strategies to improve performance.
• Exhibit attributes to listen and understand as well as professionalism, compassion, and high emotional intelligence
• Computer software skills including Excel, Word, and PowerPoint. * Knowledgeable in the application of statistical data.
• Communicates in a clear, concise, and professional manner with various audiences.
• Understands and appreciates the sensitive and confidential nature of performance improvement activities.
• Prefer knowledge of AAAHC standards, PFI tools, and statistical analysis.