CARE MANAGER

This position is non-clinical in nature. Duties also include occasional workday and after-hours on-call consultation/crisis intervention and serving as a resource to various constituencies on campus to support student success and well-being.

Job Duties

• Provide triage, care management, brief intervention, behavioral and extended intervention support, screening, and referral services for specialized or longer-term care.
• Assist with crisis management, critical incident support, and response.
• Engage in high-level decision-making and collaboration across a continuum of care.
• Maintain timely and accurate case management documentation in a data management system.
• Contribute as a member of Student Support Services and health and wellbeing partners to meet the holistic needs of students and to cultivate a continuum and culture of care on campus.
• Assist with predictive analytics for student success and retention initiatives.
• Follow campus, federal, and state policies related to role and privacy laws.
• Respond to after-hours or weekend emergencies on a limited basis.
• Other duties as assigned.

A Bachelor's degree in related/ relevant area or an equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary.

• Master’s degree in social work or psychology
• Two plus years of post-degree experience with case management, social work, or related field
• Clinical and behavioral intervention experience
• Higher education experience
• Awareness of issues affecting today's students and high-risk populations in higher education
• Experience (typically 2 years) managing situations and engaging with individuals who are experiencing distress with complex factors, traits, or tendencies
• Experience making risk and behavioral assessments using evidence-based methodologies

We value the uniqueness of every individual and strive to ensure each person’s success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate.

In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research and engagement.

The final candidate is required to provide copies of official transcript(s) for any college degree(s) listed in application materials submitted. Copies of transcript(s) should be provided prior to the start of employment. In addition, the final candidate may be required to verify other credentials listed in application materials.
Failure to provide official transcript(s) or other required verification may result in the withdrawal of the job offer.

All job offers are contingent upon successful completion of a criminal background check.

Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America.

The University's nondiscrimination policy applies to any phase of its employment process, any phase of its admission or financial aid programs, or other aspects of its educational programs or activities. Further, this policy applies to sexual violence or sexual harassment, both forms of sex discrimination, occurring within the educational program and instances occurring outside of the educational program if the conduct negatively affects the victim’s educational experience or the overall campus environment.

Any person having inquiries concerning the application of Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990 or other civil rights laws should contact the Title IX Coordinator.

Know Your Rights

To read more about Equal Employment Opportunity (EEO) please use the following links:

• Know Your Rights English Version
• Know Your Rights Spanish Version