Manager, Credit & Collections

MiTek is a platform innovator and enabler that exists to transform the building industry with better building solutions. In 1955, MiTek transformed residential construction with the invention of the Gang-Nail plate and a digital platform that provided an affordable and scalable way to manufacture wood trusses. Today, MiTek delivers software, services, engineered products, and automated solutions that enable the building industry toimprove efficiencies by optimizingthe balance between off-site and on-site. With nearly 5,600 team members worldwide, MiTek collaborates across the building industry to enable and accelerate transformational breakthroughs in design and construction to transform the way the industry designs, makes, and builds. As a Berkshire Hathaway (NYSE: BRK-A, NYSE: BRK-B) company since 2001, MiTek has a record of continuous growth and innovation. Learn more at .

A Brief Overview
Responsible for helping hire, train, guide, and develop the Credit & Collections Specialists. Responsibilities will include managing their behavior and performance. Behavior will include relationship building with internal and external customers. Performance will involve driving continuous improvement in processes, procedures, and collections. Independent identification of collection improvement areas and helping resolve disputes will be key. Partner with other functions to help them identify the source of issues and make adjustments to prevent them going forward. Credit limit, order release, and customer account reconciliation decisions will need to be made with minimal direction. All decisions will be guided by a Global Credit Policy. Continuous feedback on possible improvements to that policy need to be provided. Supervision of Credit & Collections Specialists will include making sure they are following the Global Credit Policy. Constant system and automation improvement suggestions desired.

What you will do

• Help hire, train, guide, and develop the Credit & Collections Specialists. Guide their behavior, relationship building, and performance.
• Aid Credit & Collections Specialists in resolving disputes preventing collections. Partner with other functions to help them identify the source of issues and make adjustments to prevent them going forward.
• Continuously look to improve processes and procedures in alignment with Global Credit Policy.
• Review and approve customer credit limit recommendations from Credit & Collections Specialists.
• Drive continuous collections improvement, which includes limiting bad debt write-offs to a minimum.
• Help plan, test, and go live with software implementations or upgrades. Constant system and automation improvement suggestions desired.
• Review customer financial statements to make recommendations to management on higher-dollar credit limits and deals. Seek and suggest possible improved financing options for deals.

Qualifications

• Bachelors Accounting required or
• Bachelors Related Field required
• 6 Years Business-to-business credit & collections experience required
• ERP system experience and familiarity with accounts receivable specific software required
• Excel skills preferred
• Financial statement analysis experience preferred
• 2 Years of Supervisory or higher experience leading people required
• Able to use Microsoft Office Applications
• Credit Business Associate (CBA) - National Association of Credit Management preferred

Soft Skills
Ability to interact professionally with others; including co-workers, vendors, and customers.

Communication, Written - Ability to communicate in writing clearly and concisely.
Analytical Skills - Ability to use thinking and reasoning to solve a problem.
Accountability - Ability to accept responsibility and account for his/her actions.
Detail Oriented - Ability to pay attention to the minute details of a project or task.
Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.
Tactful - Ability to show consideration for and maintain good relations with others.
Organized - Possessing the trait of being organized or following a systematic method of performing a task.
Communication, Oral - Ability to communicate effectively with others using the spoken word.
Accuracy - Ability to perform work accurately and thoroughly.

Additional Requirements

• 10% Travel may include an annual MiTek Finance Conference, MiTek location visit, customer visit, quarterly NACM Industry Credit Group Meeting, or annual NACM Conference.

Physical Demands
This role is performed in an office environment where a computer, telephone and other office equipment are used as needed to perform the duties of the role.

MiTek is an E-Verify and Drug and Tobacco-Free Workplace.

We are an equal opportunity employer; and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, ethnicity, physical or mental disability, sex (including pregnancy, sexual orientation, gender identity or expression, or transgender status), age (40 and over), genetic information (including family medical history), veteran status, or any other protected characteristic.

For accommodation to assist with completing this application, please contact Human Resources at 1 314-434-1200.