Sales Account Manager

MityLite is a well-established furniture company known for its durable, lightweight, and innovative products. Founded in 1987, it offers a diverse range of furniture solutions including folding tables, chairs, banquet seating, and portable dance floors. The company emphasizes innovation, quality, and sustainability in its designs and manufacturing processes. With a strong presence in various industries such as hospitality, events, education, and institutions, MityLite serves a global clientele with customized solutions and responsive customer support.

Location: Orem, Utah

Job Responsibilities: As an entry-level Account MAnager, you will play a crucial role in selling and introducing furniture products to both established and potential customers. Communication channels include telephone, email, and social media, with a focus on managing orders, quotations, and lead times. Your responsibilities extend to tracking and following up on leads generated through prospecting and marketing campaigns.

Responsibilities:

Small Account Management:

· Oversee and manage small-scale accounts utilizing a consultative sales approach ensuring adherence to timelines and budgets. · Monitor accounts progress, identify potential risks, and implement effective solutions to ensure customer satisfaction.

Incoming Calls/Emails Handling:

· Act as the primary point of contact for clients, placing outbound and incoming calls and emails promptly and professionally.

· Address client inquiries, concerns, and requests in a timely and efficient manner.

· Provide accurate information and assistance to clients, ensuring high levels of customer satisfaction.

· Clearly articulate product features and benefits via telephone.

· Provide compelling product demos for end-ser customers and resellers.

Quoting:

· Prepare and present price quotes for various MityLite, Holsag and Bertolini product lines requested by customers.

· Collaborate with relevant departments to determine pricing strategies and ensure quotes align with company policies and profitability goals.

Client Relationship Management:

· Develop and maintain strong relationships with clients, understanding their needs and preferences.

· Regularly communicate with clients to provide updates, gather feedback, and identify opportunities for upselling or cross-selling.

· Proactively address any issues or concerns raised by clients, striving to exceed their expectations.

· Identify and target decision makers within the customer base.

Sales Support:

· Support the sales team by providing product/service information, pricing details, and other relevant materials as needed.

· Assist in the development of sales proposals and presentations to prospective clients.

· Collaborate with Sales Director, Regional Sales Manager, Account Executive, and Sales Development Rep to identify new business opportunities and expand the client base.

· Coordinate with customer service to ensure timely delivery commitments to clients.

Administrative Tasks:

· Capture accurate and complete information, client interactions, transactions, and project details in the CRM system.

· Prepare reports on account activities, sales forecasts, and other relevant metrics for management review.

· Complete administrative tasks such as processing orders, generating invoices, and managing documentation related to client accounts.

· Collaborate seamlessly with sales personnel and other inter-company departments.

· Focus on improving everyday by attending training sessions, meetings, and skill building opportunities.

Qualifications:

· Minimum of 1 year proven experience in account management, sales, or customer service role.

· Strong communication, negotiation, and interpersonal skills.

· Excellent organizational and time management abilities.

· Proficiency in CRM software and Microsoft Office Suite.

· Strong time management skills.

· Highly energetic and self-starter.

· Decision-making, problem resolution, and creative thinking skills.

· Ability to multitask with shifting priorities.

· Ability to work independently and as part of a team in a fast-paced environment.

If you are enthusiastic, possess excellent communication skills, and thrive in a dynamic sales environment, we encourage you to join the MityLite team as an Account Manager. Apply now and be part of our mission to provide top quality furniture products.

Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Cell phone reimbursement
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Mileage reimbursement
• Paid time off
• Vision insurance

Compensation package:

• Commission pay

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Account management: 2 years (Required)

Ability to Commute:

• Orem, UT 84057 (Required)

Work Location: In person