What are the responsibilities and job description for the Customer Service Representative position at MIXTIPS USA?
```Duties```
- Provide exceptional customer service to clients via phone and email
- Assist customers with inquiries, concerns, and requests in a professional and timely manner
- Communicate effectively with customers to understand their needs and provide appropriate solutions
- Perform accurate data entry and maintain customer records
- Receive, acknowledge and process customer orders in Sage 50 Accounting
- Order inventory to satisfy stock and new customer orders
-File customer invoices and end of year filings
- Review open purchase orders to follow for up to date confirmations
- Order department supplies as needed
```Experience```
- Previous experience in customer service or a related field is preferred
- Experience with Sage 50 Accounting preferred but not required
- Strong communication skills, both verbal and written
- Excellent phone etiquette and active listening skills
- Proven ability to handle difficult situations with patience and professionalism
- Sales experience or the ability to effectively promote products and services
As a Customer Service Representative, you will be the first point of contact for our valued customers. Your role is crucial in ensuring their satisfaction and building strong relationships. If you are a motivated individual with a passion for providing exceptional service, we would love to hear from you.
Please note that this is not a remote position. The successful candidate will be required to work on-site at our location.
We offer competitive compensation and benefits, including medical insurance, and paid time off. Join our team of dedicated professionals and make a difference in the lives of our customers.
To apply for this position, please submit your resume highlighting your relevant experience and skills. We look forward to reviewing your application.
Job Type: Full-time
Pay: $19.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- Health insurance
- Paid time off
Experience level:
- 1 year
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Work Location: In person
Salary : $19 - $25