Enrollment specialist

Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.

We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position.

We provide the best opportunities to the most talented candidates in a multitude of industries. MMC is a privately owned business with corporate headquarters in Irving, Texas.

We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at MMC strives to ensure all job posting confirm details of the position, the rate of pay, and acknowledge medical benefits are offered.

Get started on your career journey today! Apply to become a part of the MMC Team! We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

CSR 1 - Call Center - Enrollment Specialist Pay Rate $16.00 / hour Start Date : ASAP Hire Type : Temp to Perm Schedule : 8 : 00 am - 4 : 30 pm Monday - Friday.

Address : 206 So. 13th Street, Suite 1300 Lincoln, Nebraska 68508 Work Location : Required to be in the office two days a week, Tuesdays and Thursdays and as needed for training or other activities.

• Description : EDUCATION / EXPERIENCE : High school diploma or GED required; Associates degree from an accredited college or university preferred;
• At least two (2) years of relevant experience required; Excellent organizational, communication and interpersonal skills;
• Strong customer service experience, preferably in a provider services environment; Computer literacy; ability to work with MS Office (Excel, Word, PowerPoint);
• Type 30 wpm; ability to perform comfortably in a fast-paced, deadline-oriented work environment; ability to successfully execute many tasks simultaneously;

and ability to work as a team member, as well as independently. Call Center experience is required. JOB RESPONSIBILITIES : Reviews and screens provider enrollment applications for Nebraska Medicaid.

Researches, verifies, and documents information pertaining to providers using secure external web services and DECISION Point to complete screening and enrollment tasks as defined in the Project's policies, procedures, and protocols as applicable for this position.

Provides excellent customer service by managing provider calls, obtaining information and answering questions, and in specific instances, refers callers to the Operations Manager for service and / or resolution.

Communicates with providers about ongoing enrollment status in accordance with set policies and procedures. Notifies providers regarding incorrect or missing information and documentation in the DECISION Point provider screening and enrollment system.

Works with Site Visit Field Staff to verify results from site visits. Works closely with the Customer Service Representatives and Mail Specialist and will also be cross-trained in these areas.

Maintains updated knowledge of the Nebraska Medicaid Provider Enrollment and Screening Project including policies and procedures as referenced in the employee manual and other policies adopted by MAXIMUS corporate, the Project and Client, and as referenced in Desk Procedures for the Department and this position.

Adheres to the Standard Operating Procedures for this position. Meets and / or exceeds Production and Quality Assurance goals as defined for this

Last updated : 2024-11-05

Salary : $16