Lead

Position Overview:   In the absence of a Shift Lead or Manager the Lead is responsible for filling in for general management responsibilities and is considered a Supervisor in waiting. Otherwise the Lead is assigned to non-management positions as part of the regular staffing of the store and has no direct managerial responsibility in running the shift.

Primary Responsibilities:   

• Execute floor leadership-own the sale floor, greet all customers, in a professional, friendly manner. 

• Deploy staff, coordinate breaks, count down cash drawers

• Coach and develop employees in assessing customer needs. 

• Stocking shelves, setting up displays, ringing up merchandise. 

• Maintain merchandise and visual plan according to company policies.

• Provide constructive feedback and assists staff to solve customers’ complaints. 

• Ensure all employees are properly trained according to company policies and procedures.

• Communicate to management any situations that puts our customers or employees at risk physically or emotionally. 

General Responsibilities:   

• Greet all customers, in a professional, friendly manner. 

• Ensure the store is well maintained, stocked, and clean at all times.

• Treat co-workers with respect and look for opportunities to help others without being asked. 

• Show up to work on time in appropriate attire and compliant with appearance policies.

• Possess adequate product knowledge to assist customers in making purchasing decisions.

• Ensure that Health, Safety, Operations, and security policies are being followed at all times

• Motivate employees, keeping them focused on the company’s mission.

• Ensure customers are satisfied with the level of service and product quality received.

• Follow all opening and closing procedures to keep the employees, inventory, cash, and store safe and secure.

Physical Requirements:                            

• Must be able to stand for long periods of time (up to 8 hours) 

• Must be able to move and/or lift up to 20 pounds 

Other Requirements

• Must be 21 years old with valid identification
• Must be fully vaccinated with proof of vaccination

Job Type: Full-time

Pay: From $16.50 per hour

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Supplemental Pay:

• Tips

Education:

• High school or equivalent (Preferred)

Work Location: One location