What are the responsibilities and job description for the DME Service/Delivery Technician position at MMI Holdings?
DME Company based in NC is seeking an individual to work full time as a Medical Equipment Service Specialist in Winston-Salem, NC and surrounding areas. This position involves delivering, picking up and conducting service calls for durable home medical equipment.
We’re a family-oriented company, that’s been in business 30 years, who believes in work / life balance and has an inviting culture with great benefits.
WE OFFER:
- Excellent Employee Benefit Plans (Medical, Dental, Vision, Retirement, etc.)
- Company Paid Basic 20k Life Insurance Policy and Long-Term Disability
- Lucrative Paid Time Off Plan
- Paid Training
POSITION OUTLINE:
- Schedule and perform delivery and pick up of medical equipment at patients’ homes, hospitals, or other clinical environments as necessary.
- On site repair of broken equipment as needed
- Refurbishing worn equipment as needed
- Maintain service center equipment, in patient ready condition at all time
- Coordinate weekly inventory audits and inform corporate service coordinator of needed inventory
- Ensure service vehicles are maintained appropriately
- Perform any other task assigned by the manager
APPLICANT REQUIREMENTS:
- Intermediate knowledge of electronics and mechanics
- Customer service oriented and willingness to work with patients in their homes.
- Ability to meet and communicate with patients.
- Ability to learn equipment and instruct patients.
- Ability to lift, up to 80 pounds
- Attention to paperwork detail.
- Computer literate Microsoft Word and Excel
- Current driver’s license and clean driving record is required
Drug screen/Background check required