Overview:
We are seeking a Monitoring Specialist to join our team. As a Monitoring Specialist, you will be responsible for monitoring GPS clients who are pre-trial and installing monitors on clients who need released from the jail overnight. This is an excellent opportunity for individuals who want a job that allows you to help others.
Responsibilities:
- Conduct outbound calls to customers to provide monitoring services
- Analyze customer needs and recommend appropriate solutions
- Provide exceptional customer service by addressing inquiries and resolving issues
- Utilize phone etiquette to ensure professional and effective communication
- Upsell additional products or services to customers when appropriate
- Maintain accurate and detailed records of customer interactions
Skills:
- Excellent phone etiquette and communication skills
- Ability to analyze customer needs and provide appropriate solutions
- Strong sales skills to effectively upsell products or services
- Proficient in English; bilingual in Spanish is a plus
- Exceptional customer service skills
We offer competitive compensation for our employees. Join our team today and make a difference in the lives of our customers!
Note: Please do not include any contact information such as email or phone number in the job description.
Job Type: Part-time
Pay: $17.48 - $21.05 per hour
Expected hours: 16 per week
Shift:
Weekly day range:
Work setting:
Ability to Commute:
Ability to Relocate:
Work Location: In person
Salary : $17 - $21
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