What are the responsibilities and job description for the Body Shop Secretary position at MODERN AUTO BODY?
The Body Shop Secretary supports the Body Shop by collecting all customer information, including insurance information, performing follow up calls, and taking payments.
- Communicate with customers, insurance representatives and vendors
- Communicate messages to the Body Shop Manager and staff in a timely manner.
- Answer phones
- Provide basic information to callers who have general inquiries.
- Write and administer all POs, book all completed work orders.
- Communicate with rental companies to schedule rentals
- Schedule appointments for estimates and repairs.
- Update customers on the progress of vehicle repair.
- Organize paperwork for office
- Check variety of sources for vehicle repair assignments.
- Schedule tows if needed.
- Create folders for each vehicle.
- Collect payment and record appropriately.
- Order office supplies
- Filing
Job Types: Full-time, Part-time
Pay: $38,045.00 - $46,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
Schedule:
- 8 hour shift
Supplemental Pay:
- Signing bonus
Ability to commute/relocate:
- Brockton, MA: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
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