Job Posting for Shift Leader - JM at Mohegan Holding Company
Summary of Position:
The Shift Lead is
responsible for supporting the management in the operation of the restaurant,
with a focus on leading and developing a team of employees in effectively
performing their daily tasks while maintaining high standards for food,
service, and health and safety.The
incumbent helps with ordering, inventory control and submission of reports.
Knowledge, Skills, and Abilities:
Ability to lead
by example with peers.
Ability to work
in a fast paced environment
Ability to work
in a team-focused environment
Knowledge
of Microsoft Office programs
Familiarity with Point of Sale (POS)
systems
Excellent
verbal, written and communication and interpersonal skills
Ability to
communicate and interact with team members and guests to resolve service
concerns
Ability to
accurately complete all documentation and process payment transactions needed
to complete the shift’s operations and end of shift paperwork and adhere to
proper cash handling procedures.
Stand,
sit, or walk for an extended period of time or for an entire work shift.
Previous
supervisory experience in restaurant or retail customer service/guest services
required.
Ability to
operate all equipment necessary to perform the job
One(1) year of high-volume restaurant
supervisory experience, including some experience in a quick service or fast
casual dining environment
Experience with
revenue and expense accounts and impact on store profitability
Ability
to lift up to 30 lbs.
Must
be available to work a flexible full time schedule, rotating AM/PM shifts and
days including weekends and holidays.
Hourly Wage Estimation for Shift Leader - JM in Norwich, CT
$44.46 to $60.40
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