Bartender

Summary: As a Bartender at North Star Mohican Casino Resort, you'll play a pivotal role in delivering exceptional customer service while ensuring compliance with all policies and procedures. You'll be responsible for accurately mixing and serving beverages, maintaining cash handling procedures, and creating a safe and enjoyable environment for guests. If you're a courteous, friendly individual with bartending experience and a commitment to excellence, we welcome you to join our team.

Responsibilities:

• Attend all required training sessions and adhere to established rules, regulations, and policies.
• Participate in the employee random drug testing program and work effectively with individuals of diverse personalities.
• Wear the approved departmental uniform and report to work reliably and punctually.
• Maintain compliance with workplace policies and procedures, including answering and processing all incoming calls professionally.
• Monitor and maintain the quality, consistency, and portion controls for all dispensed drinks.
• Process monetary transactions accurately, adhere to revenue handling policies, and verify cash drawer daily.
• Stay informed of beverage specials, promotions, and prices, and fulfill guest requests promptly.
• Ensure responsible alcohol service, checking identification and monitoring for signs of intoxication.
• Engage guests in conversation and address any concerns or complaints promptly and professionally.
• Maintain a clean and safe environment for guests and associates, and stock necessary supplies for service.
• Be knowledgeable about the facility and handle guest inquiries efficiently.
• Demonstrate commitment to the organization's goals and vision, and assist fellow associates as needed.
• Prioritize and multitask effectively to ensure smooth operations.
• Complete any other duties as assigned by management.

Qualifications & Education:

• High School Diploma or GED is preferred. High School Diploma or GED is required if you are 19 years old and under.
• Minimum of six (6) months bartending experience preferred.
• Completion of a Responsible Beverage Server class required.
• Basic knowledge of liquor products and drink recipes preferred.
• Previous cash handling experience required.
• Ability to remain calm and professional in a fast-paced environment.
• Must be flexible with schedule to work all shifts, weekends, and holidays.
• Positive attitude and willingness to adapt to change.
• Must be at least 18 years of age.

Work Conditions:

• Constant hand movements and standing, with occasional walking, bending, and reaching.
• Occasional pushing/pulling and lifting/moving up to thirty (30) pounds.
• Specific vision abilities required.
• Smoke-free work environment with varied noise levels.

Culture: At North Star Mohican Casino Resort, our culture is the heart of who we are and what we stand for. We are committed to fostering a vibrant and inclusive environment where every team member is valued, respected, and empowered to thrive. Our culture is built on a foundation of integrity, teamwork, and excellence, where collaboration and innovation are celebrated.

We embrace diversity in all its forms, recognizing that our differences make us stronger and enrich our collective experience. With a spirit of unity and camaraderie, we work together towards common goals, supporting one another every step of the way. At North Star Mohican Casino Resort, we believe in fostering a positive work environment where passion, dedication, and creativity are encouraged and rewarded. We are dedicated to providing exceptional service to our guests, exceeding their expectations at every opportunity. With a commitment to continuous improvement and growth, we embrace change as an opportunity for learning and advancement. Our culture is defined by a shared sense of purpose and a dedication to excellence in everything we do.

At North Star Mohican Casino Resort, we are more than just a workplace - we are a family. Together, we create memories, build relationships, and make a difference in the lives of those we serve. Join us and become a part of something truly special. Welcome to our community, where every individual matters, and together, we shine bright as North Star.

Benefits: Joining our team at North Star Mohican Casino Resort comes with a host of attractive benefits designed to enhance your overall well-being and support your future aspirations. As a valued member of our team, you'll enjoy competitive pay, generous paid time off to recharge and pursue your passions, and comprehensive medical, vision, and life insurance coverage to safeguard your health and financial security. Additionally, we offer a robust 401(k) retirement savings plan to help you plan for a prosperous future.

But that's not all. We believe in rewarding our team members beyond the workplace, which is why we offer exclusive discounts on various services and amenities, providing you with opportunities to indulge and enjoy life to the fullest. At North Star Mohican Casino Resort, we prioritize your holistic wellness and strive to create a supportive environment where you can thrive both personally and professionally. Join us and experience the difference firsthand!

How to Apply: Application can be submitted online at https://mohican.com/casino-employment/. Applicants must include a resume with their employment application, clearly stating how they meet the position qualifications.

Disclaimer: The Stockbridge-Munsee Community operates as an equal opportunity employer, with Indian preference given in accordance with the Tribal Employment Preference Ordinance.