Assistant Store Manager

Company Description

Momentum Financial Services Group, formerly Money Mart Financial Services is a leading provider of financial services in North America. For 40 years we've been committed to providing financial solutions that meet the evolving needs of consumers and business owners. Backed by a retail network of over 500 locations and robust digital and mobile platforms, we provide access to cash and related products to help our customers achieve their goals. We operate retail locations in local communities and cities across Canada under the Money Mart® brand and in Quebec as Insta Cheques® and in United States as Money Mart® and The Check Cashing Store®.

Our highly skilled workforce puts customers first in everything we do.  We serve millions of people annually with diverse and innovative financial products and services.  Through this ever-evolving suite of services, we empower customers to manage their finances and improve their lives. Wherever customers are on their financial journey, Momentum Financial Services Group provides solutions. 

We believe in giving back to the communities where we live and work. With the generous support of our customers and staff, we proudly contribute over two hundred & fifty thousand dollars annually to charities and non-profit organizations, along with using our time and talent to serve in local communities throughout Canada and the United States. We are looking for aspiring, passionate people who are dedicated to understanding and providing our customers with the right financial solutions utilizing a growing menu of products and services.  We embrace diversity and offer a fast-paced work environment. 

Job Description

What do you do?

Responsible for assisting and supporting the Store Manager in overseeing store operations.  This includes but is not limited to profit, revenue, recruitment, talent management, coaching, training, & compliance.

Duties/Responsibilities 

• Ensures high Quality Assurance standards (Customer service and Global Audit) and Loss Prevention Standards are maintained and deficiencies are addressed and remedied to ensure client satisfaction and company assets are protected.
• Assists the Store Manager in preparing, submitting and recommending annual operating plans for the Store.
• Reviews monthly/quarterly earnings statements with Store Manager to ensure corrective action (if needed) is taken when operating targets are not being met.
• Ensures all company policies and procedures are properly communicated and implemented by all staff within the branch.
• Assists in the District Recruitment Plan to ensure quality candidates are being recruited.
• Helps train, motivate, develop and discipline staff to meet operating objectives, and facilitate future growth.
• Assists Store Manager in the formulation and delivery of Performance Reviews.
• Helps maintain accountable cash controls and ensure that no compromise occurs.
• Works with the Store Manager in the collection/recovery process.
• Supports the Store Manager to maintain a sufficient amount of cash while adhering to store cash limits.
• Ensures that proper accounting/balancing procedures are maintained and all reporting is completed in a timely fashion.
• Ensures compliance with all government laws and regulations pertaining to the business.
• Assists in the maintenance of company security policies and ensures they are role-played with staff so there is no compromise on this section of our operations.
• Provides a link between Store Manager and Store staff.
• Ensures teller shift duties are completed accurately, professionally and in a timely manner.
• Works with the Store team to maintain branch appearance and cleanliness.
• Helps maintain an organized filing system and ensures that all records and documents are maintained correctly and according to legal requirements.
• Understudy and carry out the functions of the Store Manager in their absence.
• Complete all other tasks as directed by the Store Manager.

Qualifications

Education

• High School Diploma

Experience 

• 1-2 years previous management experience

Skills

• Ability to read/interpret financial and metric reports
• Basic meeting facilitation and group presentation skills
• Solid interview & development skills with a strong sales and customer service focus
• Self-starter
• Excellent interpersonal  and communication skills
• Ability to train, motivate and lead
• Organized, flexible, analytical and creative, ability to multitask

Additional Information

We invest in our employees, and offer extensive training, and development programs to set you up for future success. If we sound like a fit and you’re ready to start an exciting career with an organization that encourages employee growth, apply today! We look for bright, energetic, motivated individuals who are interested in learning and developing their career.

*Notice to Ontario Applicants - National Money Mart is committed to accommodating applicant’s with disabilities up to the point of undue hardship during the recruitment, assessment and selection process.  If you are selected for an interview please notify National Money Mart if you require accommodation in respect of the materials or procedures used at any time during this process.  If you require accommodation National Money Mart will work with you to determine how to meet your needs.