Lab Coordinator

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

You lead the plan-do-check-act (PDCA) process of the site quality management system and report results to the quality section manager.

How you will contribute

You will support elements of the site’s quality system, including internal documentation and change management control including quality policies amendments and registration of internal and external documentation, internal audits, effective PDCA cycles and CAPA system management and management review. In addition, you will coordinate the eQCMS bi-annual review, handle consumer complaints from start to finish, and serve as a key contact for food regulatory agency inspection and contacts management.

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

• Relevant experience in a laboratory.
• Working efficiently on a team
• Flexibility and adaptability to meet customer/business requirements
• Attending to detail and following written instructions
• Communicating effectively, verbally and in writing
• Project management and working on multiple activities at the same time
• MS office applications

What you need to know about this position:

Under the direction of the Sr. Lab Supervisor and Quality Manager, the Lab Coordinator performs analytical testing and manages Quality/Food Safety programs to support Toledo Flour Mill Quality and Operations. The lab coordinator will: Lead and support routine and nonroutine laboratory testing on 2nd and 3rd shifts; train and assure compliance on key food safety procedures; Lead Integrated Lean 6 Sigma (IL6S) work process to drive continuous improvement and statistical process control.

This position is Full Time and flexibility is a must. Applicants should be available to work evening/night shifts, rotating weekend coverage, and overtime as needed.

Essential Job Functions:

• Manage lab workflow and assign duties to lab technicians on 2nd and 3rd shifts as needed, and support Lab Supervisor in the management of 3rd party requests and outside samples for testing
• Carry out lab analyses, including advanced chemical and analytical procedures relative to flour and wheat quality control for Mondelez, according to documented and approved analytical procedures
• Assist in developing new analytical procedures, enhances and troubleshoots existing procedures, and compiles documentation for both, as needed by Mondelez Toledo mill QC laboratory. Perform MSAs (Measurement System Analyses) as required to assure repeatability and reproducibility of lab equipment and procedures
• Manage off-shift lab operations with 2 lab technician
• Drive continuous improvement with ownership of Quality Management Pillar work processes, including loss analysis and process control through use of control charting and SPC
• Support quality and food safety through ownership of key programs, including reviewing and assessing compliance, and revising programs as needed
• Conduct trainings as needed, including training on laboratory procedures within the lab and food safety topics plantwide
• Provide leadership during off-shift, ensuring communication with other departments, addressing quality-related issues that arise
• Conduct root cause analyses as needed, including documenting and communicating and identifying/documenting corrective actions
• Create and send COAs, and provide customer support as needed
• Participate in laboratory and plant safety programs, demonstrating safety first as a value and leading in compliance with company policies regarding safety and environmental issues

Education / Certifications:

Bachelor's Degree (science/food science related field preferred)

Minimum Qualifications:

• Bachelor’s Degree (Science related field preferred)
• 2-3 years’ experience performing laboratory work
• Knowledge of Quality Systems, Procedures, and Policies
• Ability to analyze data, proven record demonstrating ability to effectively problem solve
• Strong Continuous Improvement mindset
• Excellent Computer (MS Office) and Communication Skills (Oral and Written)
• Knowledge of HACCP and food safety systems
• At least 1 year in a food production environment

Preferred Qualifications:

• Bachelor's degree in a science, food science, or agricultural science
• Experience in the use of statistical concepts in the control of manufacturing operations
• 3 years with previous laboratory experience with food or grain analysis
• 3 years in a food production environment
• Experience with Lean Manufacturing, 6 Sigma, TPM, or similar system

Work schedule:

This position is 2nd shift Monday-Friday, with some weekend work and variation in shift hours depending on need.

No Relocation support available

Business Unit Summary

The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, we produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands—including Oreo and Chips Ahoy! cookies, Ritz , Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products —are close at hand for our consumers across the country.

Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.

Where permitted by applicable law, new hires are required to be fully vaccinated with the COVID-19 vaccine as a condition of employment by their date of hire, unless they are granted a medical or religious accommodation. You may review the Mondelēz COVID vaccination policy by visiting the US careers website at https://www.mondelezinternational.com/United-States .

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