District Manager

Job Description

The District Manager is responsible for the successful operations of 12 store locations. Responsibilities include the workforce planning, hiring, training, counseling, developing store managers and retention of teammates to ensure the district financial goals are achieved. The District Manager sets accountability and expectations for teammates on the company standards, policies and procedures, and develops an environment which is conducive to accomplishing both the company and teammate personal goals.

Essential Functions:

Develop Store Managers to become culture change leaders who produce a consistent 5-star Guest experience

Ensure assigned locations (districts) are staffed in accordance with company workforce planning standards that ensure staffing matches demand

Responsible for hiring, training, and developing of all store management and minimizing turnover

Train, develop and lead Store Managers and Manager trainees on store operations, sales, product knowledge, and service techniques

Manage budget and capital expenses to exceed objectives

Manage budget to maximize profit potential of the district; develop recovery plans to address shortcomings as needed

Conduct and document store visit cadence (every store at least once per quarter) which includes tracking action items and communicating follow-up expectations to the Store Manager

Assure all required documents/processing/reporting, company policies, safety, regulations, and standards are met throughout the district

Train, monitor, and ensure company safety and security standards are enforced to provide a work-safe environment

Communicate effectively and professionally with Store Support Center teammates to include Executive Management, Marketing, Accounting, Payroll, Human Resources, and other departments as required

Maintain knowledge of local market competitors, automotive industry, and new developments

Manage district inventory within company established standards and policies

Complete all Monro University required training with the guidelines and timing provided

Perform other duties as assigned

Management Responsibility:

The District Manager has leadership responsibility for the entire operations of up to 20 stores within the assigned district, with direct supervisory responsibilities for Store Managers. This position operates under the general direction of the Zone Manager.

#LI-CF1