Under the general supervision of the Program Supervisor, the Client Services Manager
(CSM)/Supports Coordinator (SC) is responsible for overseeing the implementation of the individual
plan of service (IPOS), including supporting the consumer’s dreams, goals, and desires for optimizing
independence, promoting recovery, and assisting in the development and maintenance of natural
supports. Services include assessment, planning, linkage, advocacy, coordination and monitoring to
assist consumers in gaining access to needed health and dental services, financial assistance,
housing, employment, education, social services, and other services and natural supports developed
through the person-centered planning (PCP) process.
Education, Training, and Licensing Credentials:
Pay Grade: 7 (Bachelors Level)
Bachelor’s Degree in Social Work with State of Michigan Licensure.
Bachelors level such as:
Pay Grade: 9 (Masters Level)
Master’s Degree in Social Work, Psychology, or Counseling with State of Michigan Licensure.
Masters level such as:
Preferred Experience:
One (1 ) or more years’ experience within the specific consumer population in which the position holds responsibility.
A related degree and /or a limited license may be considered in lieu of the above where provider qualifications as defined under the Michigan Mental Health Code and/or Medicaid Provider Manual and appropriate supervision exist.
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