Surgical Referral Coordinator/Receptionist

• Looking or deeply fulfilling work with the opportunity to have a life outside of your job?
• Ready for a new challenge in your career?
• Looking to elevate your skills in the medical or dental field?

Come work with our Montana Oral Surgery as our Referral Coordinator!

Our growing practice is seeking a warm, focused and exceptionally talented multitasker! The primary role for this position is responsible for being a consistent point person to coordinate care for incoming patient referrals and give a timely response to ensure exceptional care for our patients. They will also be responsible for backing up the team member at the front desk area as well as coordinating with the surgical team and doctors. Exceptional organization and communication skills are essential!

This person will be the face of the practice when greeting patients on the phone or in person. An emphasis on making an amazing first impression is key. They manage the care of patients referred to us and protect our relationship with referring offices.

Candidates must be detail oriented and able to multi-task, with a pleasant personality and excellent phone manners. Applicants must enjoy working with a team, but also be able to manage time and duties independently.

Experience with dental insurance highly beneficial. Applicants must also be punctual, reliable and team players with a positive attitude. We are happy to train the right person!

Responsibilities include but are not limited to:

• answering phones
• Promptly responding to patient referrals with phone, email and text correspondence
• Managing letter correspondence with referring office as needed
• Tracking and following up on patients in the care process to ensure treatment is completed
• entering patient information into practice management software
• taking accurate and detailed messages
• Reviewing insurance benefits and calculating accurate out of pocket cost for care
• back up to: preparing/pulling/filing charts; scheduling/confirming appointments; entering charges/taking payments; greeting and checking in patients; collecting payments and managing money responsibly
• Assisting the surgical team as needed in sterilization and other clinical duties to ensure quality and timely care is given
• Assisting in executing marketing plans between referring offices

https://www.youtube.com/watch?v=KlrCJSvCYkA

https://www.montanaoralsurgery.com/is

Our team loves what we do and are looking for someone ready to jump into our world. An experienced medical or dental team member with leadership qualities is our goal!

Job Type: Full-time

Pay: $19.00 - $23.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Opportunities for advancement
• Paid time off
• Retirement plan
• Tuition reimbursement
• Uniform allowance

Healthcare setting:

• Private practice

Medical specialties:

• Surgery

Schedule:

• 4x10
• No weekends

Experience:

• Customer service: 1 year (Required)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Ability to Relocate:

• Great Falls, MT 59405: Relocate before starting work (Required)

Work Location: In person

Salary : $19 - $23