Customer Service Associate

Monterrey Tile Company
Gilbert, AZ Full Time
POSTED ON 4/5/2023 CLOSED ON 5/28/2023

What are the responsibilities and job description for the Customer Service Associate position at Monterrey Tile Company?

Monterrey Tile, a leader in the tile and stone industry, has an immediate need for FULL-TIME Customer Service Associates to work in our Showroom.

WHAT MAKES US STAND OUT??

  • We pay weekly!
  • Starting $18 an hour
  • Company-paid benefits for employees after 90 days

Excellent benefits package includes vacation, sick, holiday, and company paid premiums for basic medical option, dental, vision, life, long term disability! And more...

Responsibilities:

  • Effectively communicates to our customers all aspects of the sales transaction.
  • Responds efficiently to customer inquiries, and maintains high customer satisfaction.
  • Takes ownership of the showroom supporting all strategies and initiatives.
  • Maintaining sample stock as well as cleanliness and sanitation of showroom.
  • Log & follow up on all client information including but not limited to contact information and related notes.
  • Performs other related tasks as needed.

Qualifications:

  • 2 year previous customer service experience
  • 2 years of retail sales experience 
  • Basic Microsoft Office computer skills
  • Ability work Saturdays, rotates 
  • H.S. Diploma/GED
  • Have a genuine excitement to help customers
  • Ability to lift up to 30lbs.
  • Must pass felony background check
  • Previous experience in customer service, sales, or other related fields
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

More about this job:

Day Shift. Monday - Friday, including some Saturday's
Starting Pay: $18 per hour

 

Salary : $18 - $0

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