Information Technology Project Manager, Grade N31

About the Department

The Department of Technology & Enterprise Business Solutions (TEBS), Office of Enterprise Project Management (EOPM) drives the delivery of strategic initiatives through the application of defined project management methodologies while promoting collaboration and continuous improvement in alignment with organizational goals. We are seeking to fill two Information Technology Project Manager roles to lead large-scale, complex, enterprise-wide technology projects. The ideal candidate will have a proven track record of managing multiple projects simultaneously, excellent stakeholder management skills and the ability to identify and manage project risks and issues.

What You’ll Be Doing

The project manager will work within the framework defined by the EOPM and will be responsible for the planning and execution of County information technology projects through all phases of the project lifecycle. This will include developing and executing project plans, managing project budgets and schedules, defining roles, eliciting and documenting project requirements and managing vendor relationships.

Primary Responsibilities and Activities:

• Execute project plans and revise as authorized to meet changing needs and requirements
• Manage the intake of project requests by evaluating priority, scope, budget, timelines and resource availability
• Assist stakeholders with identifying and documenting business problems and project goals through the completion of business cases
• Facilitate communication, conflict resolution and decision-making processes among multiple stakeholders and proactively remove barriers
• Ensure project needs and objectives are clearly communicated and teams have all necessary information and resources to complete tasks
• Participate in phase, milestone and final project reviews
• Adhere to the defined EOPM governance process
• Maintain documentation that reflects any changes to scope, timelines, milestones and deliverables
• Translate and document conceptual customer requirements into functional requirements and user stories in a clear and comprehensive manner
• Proactively keep stakeholders and senior management abreast of the status of projects and have the ability to respond to status requests on demand
• Continuously assess and improve project management processes and methodologies
• Ensure project deliverables meet quality standards
• Identify and mitigate project risks and issues and implement mitigation strategies
• Work with the County Attorney’s Office and the Office of Procurement in vendor contract negotiation including amendment and extension agreements

The Skills You Will Bring

Successful Candidate(s) will have the following knowledge, skills and abilities:

• Proven experience as a project manager successfully delivering complex, technical projects to include developing and executing comprehensive project plans
• Experience working with technology vendors to plan, execute and implement technology solutions
• Self-starter, exceptionally organized and comfortable with enforcing timelines across internal resources and external stakeholders
• Highly collaborative, resourceful and flexible, with the ability to develop creative solutions and prioritize based on a changing environment
• Proficient in predictive (e.g. Waterfall), adaptive (e.g. Agile) and hybrid project management methodologies
• Proficient in cloud-based project management and communication tools
• Understanding of software development life cycle
• Excellent interpersonal and customer service skills with an ability to develop productive and mission-focused relationships
• Demonstrated organizational and problem-solving skills, including an ability to work effectively both independently and as a part of a team
• Expert ability to communicate, both verbally and in writing, complex information in a clear, concise manner that is targeted to and meets the needs of diverse audiences with different perspectives and objectives
• Proven ability in determining the root cause of problems and the conditions for their occurrence
• Possess a sense of accountability and urgency in completing assignments
• Experience managing remote/teleworking project teams

The incumbent will report to the Chief Enterprise Project Officer. This position will require a criminal background and credit clearance and will be a significant factor in the hiring decision.

OHR reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position/IRC.

Montgomery County Government is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Human Resources via email to OHR@montgomerycountymd.gov . Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.

Montgomery County Government also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, please refer to the Careers webpage on Hiring Preference .

All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills and abilities required to minimally perform the job. The applicant's responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on Eligible List as a "Lateral Transfer" candidate and may be considered for interview.

If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.

Montgomery County Ethics Law : Except as provided by law or regulation, the County's "Public Employees" (which does not include employees of the Sheriff's office) are subject to the County's ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A-12 of the County Code . Additional information about outside employment can be obtained from the Ethics Commission website.

We are seeking a candidate with six (6) years of professional, hands-on experience in the information technology field as a project or program manager with two (2) years of leadership experience in a project matrix management environment.

The candidate will possess a Bachelor’s degree in information technology, computer science, business or a related field from an accredited college or university.

An equivalent combination of education and experience may be substituted.

Licenses, Registrations, Certifications, or Special Requirements: Project Management Professional (PMP) certification is preferred.

The applications of those individuals meeting the minimum qualifications will be reviewed to determine the extent, relevancy of training, and experience in the following areas:

• Project management methodologies
• Project plan development
• Planning, organizing and sequencing tasks
• Schedule management
• Risk management
• Stakeholder management
• Requirements gathering
• Leadership
• Communication
• Strategic planning
• Problem-solving
• Technical knowledge
• Negotiation skills
• Change management
• Conflict resolution
• Task management
• Time management
• Public speaking
• Financial management
• Resource management
• Quality management
• Decision-making
• Project reporting
• Vendor management
• Process improvement