Director - User Experience

Moody's Career
New York, NY Full Time
POSTED ON 7/12/2023 CLOSED ON 10/21/2023

What are the responsibilities and job description for the Director - User Experience position at Moody's Career?

The Director, User Experience, is a highly skilled practitioner responsible for the design and delivery of exceptional end user experiences. This individual employs a user-centered design methodology by representing customer needs throughout the full product development cycle. The Director, User Experience leads user experience team members in the collaboration with product strategists and stakeholders to understand business goals and translate those goals into compelling interactive experiences.
The Director, User Experience works in a multidisciplinary environment on user experience design activities throughout the full software development lifecycle often leading numerous design initiatives concurrently.
This individual leads the design of the overall look and feel of interactive user interfaces across multiple products and platforms.

  • Simplify and unify complex information into intuitive interactions, flows, charts, graphs, and other forms of visual representation

  • Create prototypes to validate design concepts with stakeholders and customers

  • Create a pattern library, to maintain consistency in behaviors across multiple products

  • Perform user-centered design tasks such as use cases, site maps, flow diagrams, wireframes, and final user interface documentation

  • Create detailed specifications of interactions and visual designs to communicate with developers

  • Manage relationships with the key stakeholders and influence user-centered design practices

  • Manage projects and deliverables

  • 10 years of experience as a User Experience Designer of web and mobile products
  • Expert level knowledge and skill in all phases of the user-centered design methodology
  • Strong oral, written and presentation skills
  • Extensive experience with user-centered design patterns and methodologies
  • Strong ability to communicate abstract concepts to audiences that are not skilled in a UX discipline
  • Comfort with ambiguity, complexity and passion for challenges
  • Detail-oriented self-starter with ability to work independently and as part of a team
  • Strong expertise with design tools such as Adobe CS, Axure, HTML, CSS
  • Bachelor’s Degree required, Master’s Degree in HCI preferred
  • Experience in financial environment preferred
Moody’s Analytics products are becoming an essential tool in the rapidly expanding Commercial Real Estate market. We deliver an integrated and holistic platform that automates critical processes and generates insights and recommendations to drive better decisions. Lenders, asset managers and brokers are some of our biggest customers. Our analytics provide key property performance indicators, research, and risk assessment, giving our customers a good understanding of their future cashflows. We have a team of brokerage and lending solutions experts as well as passionate sales, marketing and technology professionals who constantly strive to add value to our customers’ experience.
Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion, national origin, citizen status, marital status, physical or mental disability, military or veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Moody’s also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email accommodations@moodys.com. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.

For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance.

This position may be considered a promotional opportunity, pursuant to the Colorado Equal Pay for Equal Work Act.

Click here to view our full EEO policy statement. Click here for more information on your EEO rights under the law. Click here to view our Pay Transparency Nondiscrimination statement.
Moody’s is a developmental culture where we value candidates who are willing to grow. So, if you are excited about this opportunity but don’t meet every single requirement, please apply! You may be a perfect fit for this role or other open roles.

Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions.

At Moody’s, we’re taking action. We’re hiring diverse talent and providing underrepresented groups with equitable opportunities in their careers. We’re educating, empowering and elevating our people, and creating a workplace where each person can be their true selves, reach their full potential and thrive on every level. Learn more about our DE&I initiatives, employee development programs and view our annual DE&I Report at moodys.com/diversity
For US-based roles only: the anticipated hiring base salary range for this position is $157,700 to $228,650, depending on factors such as experience, education, level, skills, and location. This range is based on a full-time position. In addition to base salary, this role is eligible for incentive compensation. Moody’s also offers a competitive benefits package, including not but limited to medical, dental, vision, parental leave, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, a discounted employee stock purchase plan, and tuition reimbursement.

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