What are the responsibilities and job description for the Express Service Advisor position at Moon Township Honda?
At Moon Honda, we provide a level of professional service that truly sets us apart from the rest. What differentiates us the most is our treatment of our customers with the utmost care and attentiveness. This is not your typical dealership; we have an extraordinary team of employees and are looking to grow that team with passionate, motivated people.
What We Offer
Medical, Dental & Vision Insurance
401K Plan
Paid vacation
Growth opportunities
Paid Training
Employee vehicle purchase plans
Brand New Facility
Family owned and operated
Long term job security
Health and wellness
Discounts on products and services
Responsibilities
Schedule express service appointments and speak with customers every single day by following up over the phone after each appointment.
Actively listen to customers, answer their questions, and directing them appropriately as they request.
Respond quickly to customer phone calls and internet leads through online scheduling
Advise maintenance recommendations.
Confirm scheduled and missed appointments.
Primary focus client experience
Qualifications
Strong computer skills
Strong customer service background
Excellent verbal and written communication skills
Punctual and reliable
Clean driving record and valid driver’s license
CDK/ADP knowledge a plus
New Car dealership experience a plus
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
Supplemental Pay:
- Bonus pay
Experience:
- Service Writers: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: One location