Account Manager

Description

About Morales Group:

Morales Group is a nationally recognized Indianapolis based MBE staffing company. We draw upon the unique spirit and ability of a globally diverse workforce to enhance our client’s business agility, productivity and competitiveness. We believe we are here for a purpose – building better futures, one story at a time. Being part of our story means making the world better. Learn more: moralesgroup.net

Why Morales Group?

We want you to be part of our mission to build better futures. We believe in the relentless pursuit of growth and development of all our teammates. We show courage by communicating candidly and sharing bold ideas. We work humbly to create an inclusive and trusting community. And we are relentless in our pursuit of being a light to our clients and teammates.  

If you are ready to jump on board with a high growth organization, Morales Group is the place for you. Join our globally diverse culture filled with deep camaraderie and passion for a bolder future. We need hungry, humble and people-smart leaders to help pave the way.

The Position:

The account manager at Morales Group plays a key role in the success of our organization. The account manager is responsible for recruitment of applicants for assigned areas of responsibility while continually exhibiting the core values of the organization; fill orders, interview candidates, maintain accurate information in corporate database; maintain accurate and timely communication with candidates, clients and internal staff; maintain excellent customer relations with Operations and promotes Morales Group, Inc. to candidates and clients; ensure quality placements and timely order fill ratios.

Essential Functions/Job Specific:

• Assist with in-house and external job fairs: application intake, review application for completeness and accuracy, applicant interview, hiring decisions and completion of new hire packets, review of new hire packets for accuracy, responsible for I-9 compliance (complete and accurate I-9s).
• Receive orders for the Anderson Office Branch of Outsourcing opportunities for temporary positions from new and existing clients; confirm receipt of order if not communicated directly.
• Input order information into Tempworks database.
• Conduct searches in Tempworks or other resume database for suitable candidates.
• Ensure that records in Tempworks database are kept updated and all information is current; review payroll reports weekly and update employee assignments.
• Fill placements with Grade A candidates. Provide replacements for absentees when needed. Confirm candidates with Operations Team.
• Arrange reporting of hours with employees specific to their assignment.
• Perform client check-in calls at the beginning (1^st day), middle (weekly, monthly as needed) of the placement and throughout the assignment (as needed).
• Arrange Operations/candidate interview as necessary, follow-up with each party for feedback.
• Arrange skills testing and screening as required.
• Maintain relationships and loyalty with candidates through regular callbacks, check-in calls and visits.
• Work closely with operations and sales team, consulting daily on the status of orders, client communication and possible strategies for optimum achievement of placement success and customer satisfaction.
• Back-up other recruiters as required.
• Attend staff meetings and training as required.  

Sales/Business Development:

• Assist the Operations/Sales team on calls to current/future clients to develop a relationship with the current/future companies and to gain an understanding of the position/requirements.
• Travel to recruiting fairs, customer sites, prospective customer sites, training and meetings as required.
• Report all hazardous conditions/equipment to his/her manager immediately.   
• Fulfill job responsibilities in accordance with the standards set out in the organization’s “Code of Business Conduct.”
• Use independent judgment and discretion on behalf of the organization in the performance of these duties.

Qualifications

Knowledge/Skills/Abilities:    

• 1 years of previous recruiting experience strongly preferred.
• Excellent customer service and organizational skills. 
• Ability to speak, read, and write in Spanish and or other languages is a plus
• Ability to be accurate, concise, and detail-oriented
• Knowledge of Department of Labor Laws both Federal/State specific preferred
• High School and Higher Education preferred

Morales Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.