Automotive Service Advisor/Writer

Service Advisors:

Finding an automotive repair shop that will treat you right isn't rocket science.

In fact, finding a shop that truly cares boils down to just two thimgs:

1. They care about their employees (by treating them as part of the family)

2. They care about their customers (and they prove it every day by putting customer intrests first). See what our happy customers have to say about us in our reviews at morisetteauto.com

Are you looking for a great work environment with good people, good collaboration, and not just another job?

Are you looking for a well-run business with a family atmosphere, great customers, with stable and intresting work?

Are you looking for an owner that listens, where your contribution to the team is truly valued?

WE ARE GROWING AND WE ARE LOOKING FOR YOU!

• We Believe in Competitive Pay [We offer very competive pay ($70k - $100k per year) with bonuses . Last year we hit our sales goal and everyone received an additional $1,000 in addition to a Christmas bonus.]
• We Believe in our Employees
• We Believe in Trust and Loyalty
• We Believe in Professionalism and Quality
• We Believe in Quality of Life (5-day work week and Holiday pay after 90 days)
• We Belive in a positive work environment (BE PART OF A TEAM - NOT JUST A NUMBER IN A BIG DEALERSHIP)

We are looking for an Automotive SERVICE ADVISOR with a minimum of 3 - 5 years professional experience for our fast-growing auto repair business here in St. Clair Shores, MI.

This is a full-time position that offers competitive compensation. Morisette Automotive is about building sustainable careers for the right people. This means great pay and of course a great work environment. This also means investing in our employees with the right training to advance their careers.

Our service advisors are STRONG LEADERS and POWERFUL SALESPEOPLE at the front counter! Not only do they sell service, but they own the customer experience by being GOOD COMMUNICATORS.

=> YOUR CONTRIBUTION TO THE TEAM WILL INCLUDE<=

• Guest Check in, including disussing previously declined work
• Opening day procedures
• Answering phones
• Scheduling appointments
• Team Communications
• Building estimates
• Advising clients on needed repairs
• Assist on picl-up and delivery of vehicles
• Parts ordering
• Part delivery to Technicians
• Assist in work distrubiton
• Check Digital inspections
• Help to keep technicians on task, and on time
• Review completed repairs and applicable warranties with clients at vehicle pick up
• Closing day procedures

=> THESE SKILLS WILL HELP YOU SHINE IN THIS ROLE<=

• Have excellent customer servive skills
• Be a self-starter who likes to initiate projects and get things done
• Possess The ability to listen to customer concerns and convert them onto written instrustions for Technicians
• Maintain a customer satisfaction focus
• Display the ability to work well with diverse client base, techinians, and coworkers
• Be a team player!
• Have a strong attation to detail, excellent written and verbal communication skills and have a strong work ethic
• Have a minimum of 3 -5 years experience working in a professional auto repair business is required
• Have experience with Automotive related software. This is a must!
• Applicants should have the abilty to type well, be technically minded, proficient with modern technology and forms of communication, and maintain a professional apperance and demeanor

ABOUT MORISETTE AUTOMOTIVE:

Since 1987 Morisette Automotive has offered trusted auto repairs for the community of St. Clair Shores, MI and the surrounding area. , Morisette Automotive From transparent digital service reports, to quality-first auto repairs, we can handle any major or minor car repair with expert knowledge and a mom-and-pop touch. Our highly trained and well-qualified technicians use the latest technology to make sure our customer's expectations are met on every visit.

OUR EMPLOYEES STICK AROUND

Our full-time members average 26 years with Morisette Automotive and that's not an accident. For the last 35 years we've worked every day to build a company where our employees can experience achievement, recognition, responsibilty, groth, and being a part of a strong supportive family.

We have been committed to making sure yhat our employees lives at work inside and outside of the shop from the very beginning. If you embrace our training, systems and customer service philosophy, you will definitely become better at what you do.

So...

Want to be part of somthing special and grow with us?

If you're a self-starter who can work independently and you're ready to check out a new oppertunity, give us a call. We look forward to speaking with you.

You can Apply here on Indeed.com, or simply drop off your resume in person or call;

Morisette Automotive

27400 Harper Ave.

St. Clair Shores, MI 48081

(586 843-7764

Not sure if you want to commit, don't have a resume, or just have a quick question send mike chase a text or email at (586) 843-7764/chasemike73@gmail.com and let him know you saw the ad.

Job Type: Full-time

Pay: $70,000.00 - $100,000.00 per year

Benefits:

• Employee discount
• Paid time off

Shift:

• 10 hour shift

Experience:

• Service writing: 3 years (Required)
• Automotive repair shop: 3 years (Required)

Work Location: In person