Accounts Receivable - Collections Assistant

Position Summary

Are you looking for a great company to call home, or just need a change in where you work? Here at Morrisette Packaging, Inc. we recruit, hire, and retain the best to serve all of our customer's needs, and it starts with the great folks that work within our Accounts Receivable department. The Accounts Receivable/Collections Assistant makes collection calls and they help to resolve any credit or invoicing issues to ensure customers can process invoices for payments. They're responsible for verifying tax information on accounts and assisting Customer Service or the Billing Representative to ensure proper tax invoicing.

Primary Responsibilities

• Make collection calls and make payment arrangements or resolve invoice issues
• Continuously monitor customer accounts for proper tax documentation and/or changes
• Verify the status of invoices on computer system and obtain any missing information
• Assist in credit card processing as needed
• Research short-pays
• Post deposit for the Honduras branch
• Email invoices
• Write check requests
• Email or mail credit card receipts to customers
• Assist with any month-end closure tasks, as needed
• Create spreadsheets for special projects, as needed
• Fill in for other employee's duties in their absence
• Learn customer invoice processing systems in an effort to collect effectively
• Perform other duties, as assigned

Skills & Abilities

• Excellent communication skills with the ability to express thoughts and ideas clearly, both verbally and in writing
• Ability to maintain a high level of tact and professionalism
• Very detail-oriented with excellent organizational skills
• Strong mathematical, analytical, and problem-solving skills
• Ability to function effectively under tight time constraints, prioritize, consistently meet strict deadlines, and handle multiple tasks in a demanding work environment
• Willingness to adhere to all principles of confidentiality
• Ability to work independently with limited daily supervision and to work effectively in a team environment
• Willingness to learn
• Hard-working and extremely reliable.

Education & Qualifications

• 
  High School Diploma or equivalent
• Education at the college or university level preferred
• Two years of prior collection and/or accounts receivable experience