What are the responsibilities and job description for the Air import agent position at Morrison Express?
Role & Responsibilities :
- Track cargo arrival prior to arrival and update FMS milestones as per company guideline.
- Receive, review, and process high-volume and / or complex import transactions for clients to include booking, billing, classifications, processing data through Morrison Express systems, and obtaining consular and other government agency releases as appropriate.
- Check shipments in the warehouse as needed to ensure that all shipping documents correspond to actual shipments.
- Obtain documentation from carrier operators, match them with pre-advice and open files on the freight management system (FMS).
- Work closely with sales, account managers or sales office to respond expeditiously to customers’ needs.
- Communicate to customers, carriers, and other offices / agents in a quick and thorough manner.
- Notify customers / brokers of product arrival and charges associated with these services; to do the same with the invoicing process.
- Generate freight transfer and support it with appropriate documentation.
- Process bills of lading and provide clear instructions to the team for handling each shipment.
- Ensure shipments of hazardous materials are checked and processed in accordance with all applicable regulations under the IATA, CFR.
- Communicate timely with clients to set up and complete delivery of shipments.
- Issue delivery orders to carriers / truckers to arrange timely delivery.
- Complete all inbound moves; this includes, but is not limited to, ITs and permits to transfer.
- Obtain all necessary documents and charges prior to releasing freight; to supply sufficient documentation that will accurately verify all carrier invoices before payment approval.
- Trace lost freight and shortages; to follow-up with airlines / shipping lines and inform all stations / agents involved of these actions.
File preliminary notices of claim.
Assure that each file contains all its necessary documentation in correct sequence; to notify all parties that payable and receivable documents are completed accurately and forwarded in a timely manner;
to develop clear, concise, accurate records that enable the accounting department to properly credit and bill A / R and A / P.
- Complete all tracking and billing milestones as set forth by company guidelines.
- Perform any other duties that may be assigned by the Department Manager / District Manager.
Qualifications :
- Some college or AA degree from an accredited college.
- Minimum one year of experience in Air Import processes and procedures.
- A basic understanding of INCO terms.
- Experience of bonded freight and cargo.
- Proven ability to communicate effectively with clients and vendors.
- Proven ability to suggest and implement corrective actions in case of issues that may arise.
Last updated : 2024-11-10
