Pharmacy Operations Assistant

Company Overview

Medicines are powerful—they can prevent and heal disease, but they can also be costly, ineffective or even harmful if not prescribed and taken correctly. The team at Mosaic Pharmacy Service is helping people get more from their medicines™. 

Mosaic Pharmacy Services – a one-of-a-kind pharmacy experience. The patients don’t come to us, we ship to them! This model allows our pharmacy team to do their best work without interruptions and gives our patients the white-glove delivery experience of receiving their meds in our innovative easy-to-use packaging.

Mosaic Pharmacy Service is a “closed door” pharmacy that provides comprehensive pharmacy care to medically complex and vulnerable seniors, all across the country. We provide a patient-focused, pharmacist-driven care model in collaboration with health systems, assisted living facilities and health plans. Our goal is to help our patients feel better about the medications they take every day by simplifying medication regimens, improving adherence, and driving positive outcomes. Mosaic is looking for caring, motivated, and creative individuals to join our team for an innovative new career opportunity. 

Job Overview

The Pharmacy Operations Assistant ensures patients receive their life-saving medication on time and that key office functions continue without disruption.  Core day-to-day duties include shipping packages to patients, managing inventory of supplies, mailing letters, forecasting office needs, and making emergent deliveries as needed.   A successful Pharmacy Operations Assistant may be supported by Mosaic Pharmacy Service to become a Pharmacy Technician but this is not required. This is a full-time role with annual compensation based on experience.

Primary responsibilities

• Shipping patient packages.
• Perform basic bookkeeping duties.
• Insert bills in envelopes and mail.
• Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers.
• Take and deliver messages.
• Perform emergent deliveries of medication
• Sort and distribute incoming mail.
• Manage outgoing mail.
• Fix malfunctioning office equipment.
• Handle travel arrangements and expense reports for staff.
• Schedule meetings as needed.
• Work with IT for computer assistance.
• Perform data entry.
• Restock supply closet with printing paper, ink, pens, etc.
• Writing protocols and procedures as needed.
• Other duties as assigned.

Professional qualifications

• High School Diploma or equivalent
• Experience working in shipping, a healthcare office or a pharmacy setting preferred
• Familiarity with office processes, including filing, handling mail and inventory
• Computer literacy and facility with word processing, spreadsheets, data entry and basic shipping software
• Accurate and efficient typing skills for data entry and other documents
• Good communication and interpersonal skills, both written and verbal
• Excellent customer service acumen
• Attention to detail, solid organization and multi-tasking abilities
• Pre-employment background check and drug screen mandatory

 Benefits:

• Medical, Dental, Vision insurance
• 401(k) with matching
• 4 weeks Paid Time Off
• Full-time Monday-Friday role with no weekends or nights

We strongly encourage candidates from all backgrounds and every walk of life to apply. We are committed to creating an inclusive and diverse workforce. Every person on our team brings their own unique perspective, and it’s what makes our products better and our work more rewarding. We’re eager to support you so that you can ship work you’re proud of.