What are the responsibilities and job description for the Investigations Coordinator position at MOSAIC?
**Fully remote must reside in one of the following states: AZ, CO, CT, DE, GA, IA, IL, IN, KS, KY, LA, MD, ME, MI, MO, NE, PA, SD, TN, TX or WI**
If making a positive impact in the lives of others is always on your to-do list — you’ll LOVE working with a team that puts people first.
We're looking for an Investigations Coordinator to join our team!
As an Investigations Coordinator, you’ll coordinate and perform complex internal investigations involving allegations of abuse, neglect, and exploitation of clients and any other investigations required by Mosaic policy and procedure.
Who will love this job:
A creative problem-solver- you aren’t afraid to analyze a situation, identify potential problems, and make the necessary adjustments
An accelerator – you are able to work in a fast-paced environment and drive improvement through ideas and execution/collaboration
A thoughtful mediator: you're consultative, receptive, and authentic through tough situations and think creatively to discover solutions using all available resources
A doer – you get things done with attention to detail and are excited to look at the result to find ways to learn and improve
What you’ll do in this role:
- Conducts internal investigations on a variety of topics as defined by organizational policy and procedure, including cases of abuse, neglect, exploitation, or mistreatment.
- Monitor incidents and allegations that are or have the potential to meet the organizational definition of a sentinel event.
- Communicates complex information of confirmed sentinel events based on protocol to designated teams
- Prepare relevant reporting documentation as assigned in accordance with Mosaic’s Sentinel Event policy and procedure.
- Develop scope and investigation strategy for investigations initiated in assigned regions.
- Identifies, contacts, and interviews alleged perpetrator(s), witnesses, and victims.
- Collect, collate, analyze, and interpret data relating to investigations assigned.
- Lead multiple investigations at once in a fast-paced environment with high standards.
- Evaluates, summarizes, and documents investigative findings. Prepares records, correspondence, and reports. Works with local operations to provide investigatory information to various federal, state, or local regulatory and/or law enforcement agencies.
- Present investigation findings to stakeholders in the company including agency leadership.
- Assist in the development of investigations processes and policies
- Participate in State regulatory investigation requests and the production of investigative materials in support of the latter.
- Ensure compliance with applicable federal/state regulations or contractual obligations.
- Comply with goals, policies, procedures, and strategic plans as delegated by Compliance leadership.
- Collaborate with internal and external stakeholders including state/federal partners, at the discretion of Compliance leadership.
SCHEDULE: Monday - Friday 8:00 a.m. to 5:00 p.m.
SALARY: $55,450 - $58,240
Salary : $55,450 - $58,240
