What are the responsibilities and job description for the Front Desk Agent position at Motel 6 - Kilgore?
Responsibilities:
- Welcome guests in a friendly and professional manner
- Register guests and assign rooms
- Provide information about services available in the hotel
- Respond to guest inquiries and resolve any issues promptly
- Manage phone systems and direct calls to the appropriate department
- Handle guest check-ins and check-outs efficiently
- Maintain guest records and update information as needed
- Ensure the lobby area is clean and presentable at all times
Job Requirements
- You must have 2 years of experience in a customer service field
- High school diploma/G.E.D equivalent
- Hotel experience is a major plus
- An ability to problem solve
- Ability to multi-task
- Strong organizational skills
- Strong attention to detail
- Computer Skills
- Multi-tasking
Job Types: Full-time, Part-time
Pay: $11.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
- Overnight shift
Work setting:
- In-person
Work Location: In person
Salary : $11
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