What are the responsibilities and job description for the Hotel Front Desk Clerk position at Motel 6 Killeen?
THIS IS A PART TIME POSITION, 4 SHIFTS PER WEEK (TWO MORNING SHIFTS 7am-3pm AND TWO EVENING SHIFTS 3pm-11pm) INCLUDING WEEKENDS AND HOLIDAYS. DO NOT APPLY IF YOU CAN'T WORK THE SHIFTS MENTIONED ABOVE.
Answer the phone in a professional manner at the front desk to respond to current and prospective guests’ needs.
- Book reservations for individuals, families and groups as required.
- Greet walk-in guests and guests with reservations when they arrive at the front desk.
- Collect payments in cash/credit.
- Refer guests to local amenities and venues.
- Communicate guests’ requests and complaints to the appropriate department.
- Excellent oral and written communication skills.
- Willingness to work nights, weekends and holidays (Hotel is open 24/7, 365 days).
- Familiarity with the hospitality industry a plus.
Requirements:
- 21 years or older.
- Reliable transportation and valid DL.
- Good customer service skills.
- Required to pass a criminal background check.
Job Type: Part-time
Pay: $10.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Weekends as needed
Education:
- High school or equivalent (Required)
Experience:
- Hotel Experience: 1 year (Required)
- Customer Service: 1 year (Required)
Work Location: In person
Salary : $10
Hotel front desk agent
Hilton -
Copperas Cove, TX
Hotel front desk agent
Hilton -
Killeen, TX
Front Desk Associate
Advanced Pain Care -
Killeen, TX