Job Overview:
Join our team as a Front Desk Agent where you will play a crucial role as the first point of contact for our guests, ensuring exceptional customer service and a warm welcome from the moment they arrive.
Responsibilities:
- Warmly greet guests with professionalism and friendliness upon arrival
- Efficiently handle guest check-ins and check-outs
- Provide accurate information about hotel amenities and services in response to guest inquiries
- Assist guests with reservations and booking arrangements
- Manage incoming phone calls and reservations efficiently
- Maintain cleanliness and organization at the front desk area
- Address guest requests promptly and courteously to enhance their experience
Skills:
- Demonstrated excellence in guest relations and customer service
- Solid background in hospitality industry practices
- Familiarity with hotel management systems is preferred
- Proficiency in phone etiquette and handling phone systems effectively
- Prior experience in a resort or hotel setting is advantageous
- Strong understanding of front desk operations in the hospitality sector
If you are passionate about delivering top-notch service, possess exceptional communication skills, and thrive in a dynamic hospitality environment, we invite you to apply for the Front Desk Agent position and contribute to creating memorable experiences for our guests.
Job Type: Full-time
Pay: $11.00 - $11.01 per hour
Expected hours: 32 per week
Schedule:
Experience:
Ability to Commute:
Ability to Relocate:
Work Location: In person
Salary : $11 - $11
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