What are the responsibilities and job description for the Front Desk position at Motel 6?
Front Desk Agent
Duties:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests using the hotel's reservation system
- Answer phone calls and respond to guest inquiries
- Provide information about hotel amenities, services, and local attractions
- Handle guest complaints or concerns and escalate as necessary
- Process payments and maintain accurate records of guest transactions
- Assist with room reservations and ensure accurate booking information
- Maintain a clean and organized front desk area
Qualifications:
- Excellent customer service and communication skills
- Proficient in using phone systems and computer software
- Strong attention to detail and organizational skills
- Ability to multitask and prioritize tasks effectively
- Previous experience in a similar role is preferred but not required
Join our team as a Front Desk Agent and be the first point of contact for our guests. As a Front Desk Agent, you will play a crucial role in providing exceptional customer service and ensuring guest satisfaction throughout their stay.
We offer competitive pay, flexible scheduling, and opportunities for career growth within our organization. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.
Please submit your resume along with a brief cover letter outlining your relevant experience. We look forward to reviewing your application!
Job Types: Full-time, Part-time
Pay: $9.50 - $10.00 per hour
Benefits:
- Flexible schedule
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Night shift
- On call
- Overnight shift
Work setting:
- In-person
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
Salary : $10 - $10
