Refrigeration Manager

Under the Store Manager supervision, the REFRIGERATION MANAGER performs the following duties:

TYPICAL DUTIES & RESPONSIBILITIES

• Selects and manages all personnel and all processes involved in the operation of the department
• Interview, hire and maintain qualified personnel in all positions reporting directly and indirectly & recommend compensation
• Supervise all Refrigeration department employees and activities on a daily basis
• Assist store manager to identify training needs, performance reviews, promotions, and terminations
• Keep employees informed to company/department plans and progress
• Develop & maintain marketing techniques to educate & familiarize customers with the different products
• Work extensively in cold conditions
• Develop and add additional sources of product, both direct and through distributors
• Demonstrate an increase in the number of customers purchasing product
• Daily scheduling and working within labor % allowance
• Maintain ongoing training in refrigeration department merchandising, rotating, cleanliness, maintenance of equipment and customer service
• Make sure expired and damaged product is removed from the shelves and entered in the log
• Ensure quality customer service
• Establish and maintain professional and productive working relationships with all persons (wholesalers, employees), with whom you interact in managing the department
• Prepare and/or recommend & assist in recommending product for weekly ads, catalog & magazine advertising
• Responsible for proper handling and distribution of all paper work in regards to the operation of the refrigeration department (invoices, packing slips, inter-company deliveries)
• Interact with vendors and customers
• Continuously review Trade Magazines, Business Magazines to stay knowledgeable and current on market trends, product information and merchandising & examine and analyze competition
• Attend training & leadership team meetings as needed & hold departmental meetings on a monthly basis
• Inventory preparation for Refrigeration
• Follow up on customer complaints, suggestions and requests
• Maintain store standards of cleanliness, appearance and monitor safety and maintenance of equipment
• Other duties as assigned

QUALIFICATION GUIDELINES

        Any combination equivalent to, but not limited to, the following:

Training/Education:

• A High School Diploma or G.E.D. certificate

Experience:

• Previous experience in Refrigeration or related field

Ability to:

• Organize, manage and supervise a department
• Maintain a positive working environment and promote teamwork
• Communicate orally and in writing with customers, vendors and staff
• Prepare and monitor departmental budget
• Order products to obtain best pricing and highest standards
• Maintain a clean and safe environment
• Select, train, assign and evaluate subordinate personnel
• Comply with company standards and directives

 Physical Requirements/Working Conditions:

• Lift refrigerated product, singles and case boxes, over 100 times per day, lifted from floor level to carts and shelves, 6” to 6’
• Carry same items as above, max distance 10 ft.
• Push/pull carts and dollies of loose and cased product

 Special Requirements:

• Must be available to work various shifts as needed;
• Must be available to work at all store locations as needed